VIDEO: ‘File of Life’ Helps EMS Better Serve Seniors

The City of Cleveland’s Department of Aging and Emergency Medical Service have teamed up to provide city seniors with a new tool called the File of Life.

It is a magnetized file for easy storage on home refrigerators. The file contains a one-page form with information about medical history, medications, emergency contacts, pet care in the event of transport and more.

“If you call 9-1-1 and you are unable to talk to us, the paramedics are able to take it off the refrigerator, look at it and know all the important information we need to know about you,” EMS Commissioner Nicole Carlton said.

Under the leadership of Mayor Frank G. Jackson, the City of Cleveland became the first city in Ohio to receive the Age-Friendly city designation through the World Health Organization. In addition to creating the File of Life, all EMS staff were recently trained on programs offered by the Department of Aging to better align services offered to seniors, said Department of Aging Director Mary McNamara.

Seniors can contact the City of Cleveland Department of Aging to have a File of Life mailed to them and for help completing the form at 216-664-2833.