City of Cleveland Provides General Updates on Coronavirus (COVID-19) Protocols -Update #49

The City of Cleveland continues to take numerous precautions across multiple departments and divisions amid increasing cases of coronavirus (COVID-19). Mayor Frank G. Jackson has extended the Proclamation of Civil Emergency through April 30, 2020. Click here to view the mayor’s declaration.

Essential services such as Police, Fire, EMS, waste collection and Utilities are operational.

23 New Cases of Coronavirus in Cleveland, Five New Fatalities

The Cleveland Department of Public Health has been notified of 23 more confirmed test results for coronavirus in residents of the city. The department has also been notified of five new fatalities. The patients were male and female with ages ranging from their 80’s to their 90’s. This brings the total to 598 confirmed cases in the City of Cleveland and 31 fatalities, ranging from less than one year to their 90’s. The new cases include males and females, whose ages range from less than 20 years old to their 90’s. CDPH is working to identify any close contacts of these residents who would require testing or monitoring for symptoms of COVID-19.

As of today, there are more than 15,699 confirmed cases and 712 fatalities in the State of Ohio. There are more than 985,000 confirmed cases and 55,900 deaths in the United States.

The City of Cleveland COVID-19 Dashboard displays the most recent preliminary data from the Ohio Department of Health about COVID-19 cases, hospitalizations, deaths and recoveries in Cleveland by selected demographics. View the interactive map here.

View the Cuyahoga County Department of Public Health’s map showing the confirmed cases by zip code throughout Cuyahoga County. The County releases an updated map each Friday.

In order to protect the individuals’ privacy, the Cleveland Department of Public Health will not be releasing any additional demographic information related to any COVID-19 cases aside from age range and gender.  

Cleveland Water Reminds Customers to Proceed Safely as Buildings Reopen

Cleveland Water reminds customers that an important first step when buildings reopen is flushing the plumbing when water has not been used, or use was significantly reduced, during the closure. By performing a full-building flush of cold and hot water plumbing, Cleveland Water customers are ensuring that safe, high quality water from our distribution system re-enters the building.

When water sits unused or underused in plumbing systems major issues can occur. In most cases, flushing plumbing and cleaning fixtures should address any potential water quality issues and restore the high quality of water that normally comes out of your tap. More information on flushing a building’s water supply is available here and here.

Tito’s Handmade Vodka Donates PPE and Hand Sanitizers to the Cleveland Department of Public Safety

The City of Cleveland thanks Tito’s Handmade Vodka for its recent donation of Personal Protective Equipment (PPE). The Division of Fire has received a donation of hand sanitizer, KN95 masks and medical gloves. The hand sanitizer will be distributed throughout the Divisions of Police, Fire and EMS. The KN95 masks and medical gloves are being donated to Police.

Department of Public Utilities Customer Reconnection Updates

While business is operating as normal, the Public Utilities Building is closed to the public.  Cleveland Water and Cleveland Public Power have temporarily stopped disconnection of residential services for non-payment. Cleveland Water customers should call 216-664-3130 and Cleveland Public Power customers should call 216-664-4600 for service restoration.

Cleveland Water Pollution Control (WPC) Customer Service lobby remains open to the public to purchase permits and review maps. The WPC office at 12302 Kirby Ave. is open 8:00 a.m.-5:00 p.m., Monday through Friday. Report emergencies 24/7 by calling (216) 664-2513. To date:

  • CPP has reconnected 85 total customers
  • CWD has reconnected 1,022 total customers

Cleveland Water customers can make payments and manage their account at myclevelandwater.com, by calling (216) 664-3130. Questions can be submitted via the inquiry form at clevelandwater.com/ask-a-question. CPP customers can make payments and manage their account at cpp.org. Inquiries and questions can be submitted via www.cpp.org/Contact

Cleveland Water and CPP customers may also use the dropbox located at 1201 Lakeside. Please include name and account number along with payment. Multiple accounts must be on separate checks.

Reminder: Road resurfacing Begins April 27

City of Cleveland’s Residential Resurfacing Program begins April 27. Advance notice signs will be posted to advise the public of road improvements. One lane of traffic will be maintained for local traffic for the duration of each project and no detours are expected. Access to all businesses, residences and side streets will be maintained during construction. On-street parking will not be allowed during construction. Click here for more.

Reminder: Absentee Voter Deadline is April 28

Citizens are reminded that absentee voter ballots must be postmarked by April 27. Individuals with disabilities and those who do not have a home mailing address may vote in person at their local board on April 28. View Instructions on How to vote by mail in the Presidential Primary.

Reminder: May Bulk Pick-Up is Suspended in Order to Adhere to Social Distancing

·       The City of Cleveland has suspended May bulk pick up to protect the workers providing this service. Using automated waste collection vehicles reduces the exposure to COVID-19 which can remain on various surfaces for a long period of time.  Additionally, social distancing for the safety of crews becomes possible with reducing crew size down to just one driver in many instances. Residents may drop off their items at the Ridge Road Station at 3727 Ridge Road. 

·       Proper Set-Out Reminder: Yard waste will still be collected. The City of Cleveland requires all solid waste bagged and in City of Cleveland supplied Black waste containers. Recycling material must be clean and loose in the City of Cleveland provided Blue container. All material must fit within your City of Cleveland provided containers.  Please do not sit loose waste outside of the city provided containers.

·       All eligible residences received waste and recycle containers. If they do not have one, they need to report it stolen, then call waste collection at 216-664-3711. They will provide guidance on how to obtain service and avoid a citation until a new container is obtained. 

Reminder: Economic Development Resources for Cleveland Businesses

Mayor Jackson and the City have established an emergency working capital fund in order to help maintain the business community. View the summary and application here.

National  Business Resources

  • National Development Council Grow America Fund
    • Congress recently provided additional lending capital to support the Payroll Protection Program.  Businesses who applied previously and were denied or who are looking at applying should be aware of the availability of lending through the National Development Council’s Grow America Fund.  Applications are available at https://NDConline.org/ppp 
  • Economic Impact Payments: The Treasury Department and the Internal Revenue Service launch new tool to help non-filers register for Economic Impact Payments:

County, State & Federal Updates and Reminders

Code Red

Sign up for CodeRED alerts to receive calls and emails from the administration with important info regarding Coronavirus. To sign up online, visit https://bit.ly/CLECodeRED, get mobile alerts by downloading the CodeRED app via the Apple or Google Play stores. Seniors who need assistance signing up are welcome to call the Department of Aging at 216-664-4383 for periodic phone call messaging.

Previous COVID-19 Updates from the City of Cleveland

For more information about COVID-19, visit the following links: