City of Cleveland Provides General Updates on Coronavirus (COVID-19) Protocols – Update #66

 The City of Cleveland continues to take numerous precautions across multiple departments and divisions amid increasing cases of coronavirus (COVID-19). Today, Mayor Frank G. Jackson signed an order extending the City’s Proclamation of Civil Emergency through May 31, 2020. Click here to view the mayor’s declaration.

Essential services such as Police, Fire, EMS, waste collection and Utilities are operational.

24 New Confirmed Cases of Coronavirus in Cleveland

The Cleveland Department of Public Health (CDPH) has been notified of 24 more confirmed test results for coronavirus in residents of the city and no new fatalities. This brings the total to 1,070 confirmed cases in the City of Cleveland and 41 fatalities. The new confirmed cases include males and females, whose ages range from under 20 to their 80s. CDPH is working to identify any close contacts of these residents who would require testing or monitoring for symptoms of COVID-19.

As of today, there are more than 24,800 confirmed cases and 1,388 fatalities in the State of Ohio. There are more than 1.4 million confirmed cases and 85,194 deaths in the U.S.

The City of Cleveland COVID-19 Dashboard displays the most recent preliminary data from the Ohio Department of Health about COVID-19 cases, hospitalizations, deaths and recoveries in Cleveland by selected demographics. View the dashboard here.

View the Cuyahoga County Department of Public Health’s map showing the confirmed cases by zip code throughout Cuyahoga County. The County releases an updated map each Friday.

In order to protect the individuals’ privacy, CDPH will not be releasing any additional demographic information related to any COVID-19 cases aside from age range and gender.  

City Employees Canvassing Neighborhoods as Part of Mayor’s Restart CLE Plan

City of Cleveland employees from departments ranging from Community Development and recreation have begun a door-to-door education campaign throughout the City to help reduce the spread of coronavirus.

“The City has reassigned some staff, as part of my Restart CLE plan, to help distribute important information about coronavirus prevention,” said Mayor Frank G. Jackson. “This all-hands-on-deck effort is one of many aspects of our public education and awareness campaign. We must all continue do our part to slow the spread of this highly contagious virus.”

Employees participating in the Mayor’s Community Education and Awareness Campaign will educate, inform and distribute printed materials in neighborhoods that have a high number of confirmed coronavirus cases. At this time, the neighborhoods include Collinwood, Slavic Village and Lee-Harvard but the teams will move through different neighborhoods next week beginning with Detroit-Shoreway. Out of an abundance caution, canvassing employees have been trained by the Cleveland Department of Public Health to perform this duty safely – wearing masks, adhering to social distancing and other coronavirus prevention standards. At this time, 175 employees have been trained to canvas in 52 teams.

The goal of Mayor Jackson’s Community Education and Awareness Campaign is to inform that, just because our economy is reopening, the pandemic is not over. All Clevelanders must work together to keep each other safe – especially those among us that are most vulnerable.

This campaign will focus on several key messages, including:

  • informing that risk from the virus remains very real
  • how the coronavirus is transmitted
  • simple steps residents and businesses can take to protect themselves; and
  • what to do if someone has symptoms.

We are aware that not all Clevelanders have access to the digital materials we share every day. This education and awareness campaign aims to ensure all Clevelanders – especially those in areas with a high number of cases – have equal access to crucial coronavirus prevention tips.

Click here to view the materials distributed by the outreach workers.

The Cleveland Transformation Alliance Virtual Board Meeting

The Cleveland Transformation Alliance will be holding a virtual board meeting on Friday, May 15 at 10:30 a.m. to vote on the acceptance of a Paycheck Protection Program loan. Attendees can access this meeting via phone at (415) 655-0001, then dialing access code: (478) 348-654#. The meeting can also be accessed by computer by clicking here.

Miles Avenue Rehabilitation Project

Beginning during the week of May 18, 2020, ODOT will begin Phase 1 of the Miles Avenue Rehabilitation Project (Broadway Avenue to East 175th Street). Phase 1 construction will take place between Lee Road and East 175th Street, with work occurring on the north side of the road.

Maintenance of traffic will be as follows:

  • One-way, westbound traffic will be maintained on the north side of Miles Avenue between Lee Road and East 175th Street.
  • Eastbound motorists, on Miles Avenue, will be detoured north on Lee Road; then east on Harvard Avenue and then south on Warrensville Center Road.
  • Access at all intersections and driveways will be maintained, but on-street parking will not be permitted.

Electronic message boards will be placed on either end of the construction prior to the week of May 18, 2020 informing the public of the impending construction work.   

Construction on Miles Avenue is being administered by the Ohio Department of Transportation and includes:

·         Milling and asphalt resurfacing.

·         Full depth and partial depth pavement repairs.

·         Curb and walk replacements as needed.

·       Replacement of curb ramps to bring them into compliance with the Americans with Disabilities Act.

·       Improvements to the traffic signal system, including removal of all unwarranted signals, and upgrading and/or replacing existing signal equipment.

The work on this project will take place Monday through Friday from 7 a.m. to 5 p.m.  The project will be substantially completed in November 2020 with work on the traffic signals extending the project completion to May 2021. 

Questions? Contact the Ohio Department of Transportation District 12 Public Information Office at, 216-584-2005 or 216-584-2007.

Editor’s Note: Road construction invariably presents hazards to the public. All travelers are urged to use caution in construction zones. Public safety and the safety of workers is a top priority.

ODOT Construction Reminder

The City of Cleveland will continue its construction project to widen and replace I-77 bridge over I-490 in Cleveland on Friday, May 15, at 8 p.m. through Monday, May 18, at 5 a.m. Below is a quick overview of projects with updated lane closures and restrictions.

  • I-77 northbound between I-480 and I-490 will be closed for pavement work. The detour will be I-480 westbound to SR 176 northbound to I-490 eastbound to I-77 north.
  • I-480 eastbound and westbound ramps to I-77 northbound will be closed for pavement work. The detour will be I-480 to SR 176 northbound to I-490 eastbound to I-77 north.
  • I-77 northbound to I-490 westbound will be closed for pavement work. The detour will be Pershing Ave. north to I-490 west.
  • Limited local access will be maintained within the I-77 closure.
  • I-77 northbound and southbound over I-490 will have various lane restrictions for paving work.

State Route 2 (Cleveland Memorial Shoreway) pavement repairs and resurfacing will take place between Main Ave. and I-90 in Cleveland on Saturday, May 16 through Tuesday, May 19.  During construction, E.9th will be CLOSED for resurfacing between 6 a.m. and 7 p.m. The detour will be E. 9th St. to Superior Ave. to I-90. State Route 2 eastbound between E. 9th and the Innerbelt Curve will be CLOSED restrictions between 6 p.m. and 7 a.m. for resurfacing on Tuesday, May 19. Advance notice signs will be posted to advise the public of road improvements.  The project is scheduled for completion by August 2020.

Department of Public Utilities Customer Reconnection Updates

While business is operating as normal, the Public Utilities Building is closed to the public.  Cleveland Water (CWD) and Cleveland Public Power (CPP) have temporarily stopped disconnection of residential services for non-payment. Cleveland Water customers should call (216) 664-3130 and Cleveland Public Power customers should call (216) 664-4600 for service restoration.

Cleveland Water Pollution Control (WPC) Customer Service lobby remains open to the public to purchase permits and review maps. The WPC office at 12302 Kirby Ave. is open 8 a.m.-5 p.m., Monday through Friday. Report emergencies 24/7 by calling (216) 664-2513. To date:

  • CPP has reconnected 93 total customers
  • CWD has reconnected 1,178 total customers

Cleveland Water customers can make payments and manage their account at, by calling (216) 664-3130. Questions can be submitted via the inquiry form at CPP customers can make payments and manage their account at Inquiries and questions can be submitted via

Cleveland Water and CPP customers may also use the dropbox located at 1201 Lakeside Ave. Please include name and account number along with payment. Multiple accounts must be on separate checks.

Other Important Reminders

Mayor Jackson Announces Restart CLE

         Mayor Frank G. Jackson has unveiled his strategic plan for the recovery of Cleveland’s economy amid the coronavirus pandemic. As the city began this recovery planning process, it engaged experts from Cleveland State University and local medical institutions and made a deliberate choice to build from a health and medical perspective in order to protect those at risk from the coronavirus and then incorporate economic and social support to help the people and businesses who need assistance.

View Mayor Jackson’s full plan here. 

View Mayor Jackson’s Facebook Live announcement here.

City Excise Tax Payment Extension

The City of Cleveland is extending payment deadlines for the following excise tax returns to alleviate administrative burden for businesses that are facing operational impacts from the coronavirus public health emergency:

  • Admissions tax due April 30, May 30 and June 30
  • Motor Vehicle Lessor (rental car) tax due April 30, May 31 and June 30
  • Parking tax due April 20, May 20 and June 20
  • Transient Occupancy (hotel or lodging) tax due April 30, May 31 and June 30

The Commissioner of the Division of Assessments and Licenses is authorized to extend excise tax (admissions, parking, motor vehicle lessor and transient occupancy) payment deadlines to July 20 in response to the coronavirus pandemic. Federal, state and local governments use various strategies to propose due date relief to businesses through tax guidance and legislation. This proposal extends the April, May and June excise tax payment due dates to July 20 without incurring interest and penalties. The goal is to provide cash flow flexibility to taxpayers that cannot timely pay their excise tax obligation and provide guidance to individual taxpayer(s) through administrative rulings to address issues resulting from the national pandemic on a case by case request including statutory timing deadlines of administrative processes.

Now Taking Applications for Mayor Frank G. Jackson’s Youth Summer Employment Program

The City of Cleveland and Youth Opportunities Unlimited (Y.O.U.) have partnered to create Mayor Frank G. Jackson’s Summer Youth Employment program.  The program was born out of an initiative the Mayor created in an effort to provide economic opportunities for Cleveland youth. Over the years, the program has grown and evolved to offer Cleveland youth, ages 14-19, unique summer employment and learning experiences. Youth who participate in the program leave with new skills and exciting memories.

To apply, please click on the link below: The deadline has been extended to May 22. If you have any questions and/or concerns, please contact the Y.O.U at (216) 776-3900.

May Bulk Pick-Up is Suspended in Order to Adhere to Social Distancing

·       The City of Cleveland has suspended May bulk pick up to protect the workers providing this service. Using automated waste collection vehicles reduces the exposure to COVID-19 which can remain on various surfaces for a long period of time. Additionally, social distancing for the safety of crews becomes possible with reducing crew size down to just one driver in many instances. Residents may drop off their items at the Ridge Road Station at 3727 Ridge Road. 

·       Proper Set-Out Reminder: Yard waste will still be collected. The City of Cleveland requires all solid waste bagged and in City of Cleveland supplied Black waste containers. Recycling material must be clean and loose in the City of Cleveland provided Blue container. All material must fit within your City of Cleveland provided containers.  Please do not sit loose waste outside of the city provided containers.

·       All eligible residences received waste and recycle containers. If they do not have one, they need to report it stolen and call waste collection at (216) 664-3711. They will provide guidance on how to obtain service and avoid a citation until a new container is obtained. 

County, State & Federal Updates and Reminders

Federal, State and Local Tax Deadline Extension Reminder

The Ohio House voted to extend the state’s income tax return deadline to July 15. This is the same date for local and federal taxes. View the bill summary with additional provisions here.


Sign up for CodeRED alerts to receive calls and emails from the administration with important info regarding Coronavirus. To sign up online, visit, get mobile alerts by downloading the CodeRED app via the Apple or Google Play stores. Seniors who need assistance signing up are welcome to call the Department of Aging at 216-664-4383 for periodic phone call messaging.

Previous COVID-19 Updates from the City of Cleveland

Click here to view previous updates.

For more information about COVID-19, visit the following links: