City of Cleveland Provides General Updates on Coronavirus (COVID-19) Protocols – Update #70

The City of Cleveland continues to take numerous precautions across multiple departments and divisions amid increasing cases of coronavirus (COVID-19). Today, Mayor Frank G. Jackson signed an order extending the City’s Proclamation of Civil Emergency through May 31, 2020. Click here to view the mayor’s declaration.

Essential services such as Police, Fire, EMS, waste collection and Utilities are operational.

Note: Daily numbers will be included in an update this evening when they come in from the Cleveland Department of Public Health (CDPH).

Weekend Reports of Crowded Businesses

Over the weekend, the City of Cleveland was made aware of a handful of businesses that appeared to be violating the Ohio Department of Public Health’s regulations for reopening businesses. The complaints ranged from issues including mass gathering, seating indoors, employees not wearing face masks and non-compliance with social distancing guidelines.

In total, Cleveland Police responded to 28 calls regarding mass gatherings over the weekend, at both residences and businesses. In addition, Cleveland Police and CDPH visited the four restaurants/bars with the most complaints.

“Violating the State’s guidelines for the reopening of businesses is something the City of Cleveland takes very seriously,” said Mayor Jackson. “We will continue to monitor this situation and will be developing a policy to address the actions of habitual offenders.”

CDPH visited the businesses that were the sources of the complaints and spoke with owners/operators about the current requirements for food service operations, as laid out in the state’s orders. Businesses were advised on how to properly comply. Letters were sent to give notice to these operators and the Ohio Department of Health is being notified. Click here to view the letters. The Division of Police will continue to respond to calls for violations of the health orders. CPD officers will document incidents on their wearable camera systems and, in some instances, consult the City Prosecutor on further action.

Mayor Jackson has been continuously clear on this issue: just because businesses are reopening does not mean the coronavirus is gone. We must all continue to do our part to slow the spread of this highly contagious virus.

Please stay tuned for updates as this process evolves.

Concerns Regarding City Outreach Workers

The City of Cleveland has been made aware of concerns regarding some of its community outreach canvassers, who are going out into the community as part of a citywide effort to educate the hardest hit communities about the coronavirus.

Our first and foremost concern is, of course, the safety and health of our citizens and our City employees. We thank you for bringing this to our attention. Please continue to do so as we continually seek to improve this process. We will re-educate not only these employees but all who are going out into the community as part of this citywide effort to educate the hardest hit communities about the signs of coronavirus, prevention and more.

Other Important Reminders

Mayor Jackson Announces Restart CLE

         Mayor Frank G. Jackson has unveiled his strategic plan for the recovery of Cleveland’s economy amid the coronavirus pandemic. As the city began this recovery planning process, it engaged experts from Cleveland State University and local medical institutions and made a deliberate choice to build from a health and medical perspective in order to protect those at risk from the coronavirus and then incorporate economic and social support to help the people and businesses who need assistance.

View Mayor Jackson’s full plan here. 

View Mayor Jackson’s Facebook Live announcement here.

City Employees Canvassing Neighborhoods as Part of Mayor’s Restart CLE Plan

City of Cleveland employees from departments ranging from Community Development and recreation have begun a door-to-door education campaign throughout the City to help reduce the spread of coronavirus.

“The City has reassigned some staff, as part of my Restart CLE plan, to help distribute important information about coronavirus prevention,” said Mayor Frank G. Jackson. “This all-hands-on-deck effort is one of many aspects of our public education and awareness campaign. We must all continue do our part to slow the spread of this highly contagious virus.”

Employees participating in the Mayor’s Community Education and Awareness Campaign will educate, inform and distribute printed materials in neighborhoods that have a high number of confirmed coronavirus cases. At this time, the neighborhoods include Collinwood, Slavic Village and Lee-Harvard but the teams will move through different neighborhoods next week beginning with Detroit-Shoreway. Out of an abundance caution, canvassing employees have been trained by the Cleveland Department of Public Health to perform this duty safely – wearing masks, adhering to social distancing and other coronavirus prevention standards. At this time, 175 employees have been trained to canvas in 52 teams.

The goal of Mayor Jackson’s Community Education and Awareness Campaign is to inform that, just because our economy is reopening, the pandemic is not over. All Clevelanders must work together to keep each other safe – especially those among us that are most vulnerable.

This campaign will focus on several key messages, including:

  • informing that risk from the virus remains very real
  • how the coronavirus is transmitted
  • simple steps residents and businesses can take to protect themselves; and
  • what to do if someone has symptoms.

We are aware that not all Clevelanders have access to the digital materials we share every day. This education and awareness campaign aims to ensure all Clevelanders – especially those in areas with a high number of cases – have equal access to crucial coronavirus prevention tips.

Click here to view the materials distributed by the outreach workers.

City Excise Tax Payment Extension

The City of Cleveland is extending payment deadlines for the following excise tax returns to alleviate administrative burden for businesses that are facing operational impacts from the coronavirus public health emergency:

  • Admissions tax due April 30, May 30 and June 30
  • Motor Vehicle Lessor (rental car) tax due April 30, May 31 and June 30
  • Parking tax due April 20, May 20 and June 20
  • Transient Occupancy (hotel or lodging) tax due April 30, May 31 and June 30

The Commissioner of the Division of Assessments and Licenses is authorized to extend excise tax (admissions, parking, motor vehicle lessor and transient occupancy) payment deadlines to July 20 in response to the coronavirus pandemic. Federal, state and local governments use various strategies to propose due date relief to businesses through tax guidance and legislation. This proposal extends the April, May and June excise tax payment due dates to July 20 without incurring interest and penalties. The goal is to provide cash flow flexibility to taxpayers that cannot timely pay their excise tax obligation and provide guidance to individual taxpayer(s) through administrative rulings to address issues resulting from the national pandemic on a case by case request including statutory timing deadlines of administrative processes.

Mayor Frank G. Jackson’s Youth Summer Employment Program

The City of Cleveland and Youth Opportunities Unlimited (Y.O.U.) have partnered to create Mayor Frank G. Jackson’s Summer Youth Employment program.  The program was born out of an initiative the Mayor created in an effort to provide economic opportunities for Cleveland youth. Over the years, the program has grown and evolved to offer Cleveland youth, ages 14-19, unique summer employment and learning experiences. Youth who participate in the program leave with new skills and exciting memories. To apply, please visit The deadline has been extended to May 22. Questions? Please contact the Y.O.U at (216) 776-3900.

County, State & Federal Updates and Reminders

Federal, State and Local Tax Deadline Extension Reminder

The Ohio House voted to extend the state’s income tax return deadline to July 15. This is the same date for local and federal taxes. View the bill summary with additional provisions here.


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Previous COVID-19 Updates from the City of Cleveland

Click here to view previous updates.

For more information about COVID-19, visit the following: