City of Cleveland Provides General Updates on Coronavirus (COVID-19) Protocols – Update #74

The City of Cleveland continues to take numerous precautions across multiple departments and divisions amid increasing cases of coronavirus (COVID-19). Today, Mayor Frank G. Jackson signed an order extending the City’s Proclamation of Civil Emergency through May 31, 2020. Click here to view the mayor’s declaration.

Essential services such as Police, Fire, EMS, waste collection and Utilities are operational.

43 New Confirmed Cases of Coronavirus, 4 New Fatalities in Cleveland

The Cleveland Department of Public Health (CDPH) has been notified of 43 more confirmed test results for coronavirus in residents of the city and four new fatalities. This brings the total to 1,319 confirmed cases in the City of Cleveland and 48 fatalities. The new confirmed cases include males and females whose ages range from their 20s to their 90s. The new fatalities include males and females whose ages range from their 40s to their 80s. CDPH is working to identify close contacts of these residents who would require testing or monitoring for COVID-19 symptoms.

As of today, there are 28,174 confirmed cases and 1,653 fatalities in the State of Ohio. There are more than 1.56 million confirmed cases and 93,863 deaths in the U.S.

The City of Cleveland COVID-19 Dashboard displays the most recent preliminary data from the Ohio Department of Health about COVID-19 cases, hospitalizations, deaths and recoveries in Cleveland by selected demographics. View the dashboard here. In order to protect the individuals’ privacy, CDPH will not be releasing any additional demographic information related to any COVID-19 cases aside from age range and gender.  

View the Cuyahoga County Department of Public Health’s map of confirmed cases by zip code throughout Cuyahoga County. The County releases an updated map each Friday.

REMINDER: Media Teleconference May 22 at 1 p.m.

Mayor Jackson will host a media briefing on COVID-19 Friday, May 22 at 1 p.m. Please note, this event is intended for media only. Media Conference Line: 1-888-363-4734; access code: 6189845. The press conference will also be livestreamed to the City of Cleveland Facebook page at

Traffic Advisory: W. 161st Street Brick Restoration Project

On Wednesday, May 27, 2020, weather permitting, the City will begin brick restoration on W 161st Street from Sedalia Avenue to Chatfield Avenue. A portion of the street will be closed and one lane of traffic will be maintained in each direction. A complete closure is not expected to occur. Also no on-street parking will be permitted for the duration of the project.

The project will remove the concrete cap in the center of the street and replace it with brick. The work will take place from 7 a.m. to 5 p.m.  The project is expected to be complete by the end of June 2020.

Questions? Contact City Construction Inspector Eric Faehner at (216) 857-3028.

Editor’s Note: Road construction invariably presents hazards to the public. All travelers are urged to use caution in construction zones. Public safety and the safety of workers is a top priority.

Department of Public Utilities Customer Reconnection Updates

While business is operating as normal, the Public Utilities Building is closed to the public.  Cleveland Water (CWD) and Cleveland Public Power (CPP) have temporarily stopped disconnection of residential services for non-payment. Cleveland Water customers should call (216) 664-3130 and Cleveland Public Power customers should call (216) 664-4600 for service restoration.

Cleveland Water Pollution Control (WPC) Customer Service lobby remains open to the public to purchase permits and review maps. The WPC office at 12302 Kirby Ave. is open 8 a.m.-5 p.m., Monday through Friday. Report emergencies 24/7 by calling (216) 664-2513. To date:

  • CPP has reconnected 96 total customers
  • CWD has reconnected 1,224 total customers

Cleveland Water customers can make payments and manage their account at, by calling (216) 664-3130. Questions can be submitted via the inquiry form at CPP customers can make payments and manage their account at Inquiries and questions can be submitted via

Cleveland Water and CPP customers may also use the dropbox located at 1201 Lakeside Ave. Please include name and account number along with payment. Multiple accounts must be on separate checks.

Other Important Reminders

No City of Cleveland Trash Pick Up on Memorial Day
The City of Cleveland Department of Public Works will not collect waste Monday, May 25 in observance of the Memorial Day holiday. There will be a one day delay in the waste collection schedule. Below is the pick-up schedule for waste during the week of May 25:

·       No waste collection Monday

·       Monday’s trash collected Tuesday

·       Tuesday’s trash collected Wednesday

·       Wednesday’s trash collected Thursday

·       Thursday trash collected Friday

·       Friday’s trash collected Saturday

Contact the Cleveland Division of Waste Collection at (216) 664-3711 with questions.

Mayor Jackson Announces Restart CLE

Mayor Frank G. Jackson has unveiled his strategic plan for the recovery of Cleveland’s economy amid the coronavirus pandemic. As the city began this recovery planning process, it engaged experts from Cleveland State University and local medical institutions and made a deliberate choice to build from a health and medical perspective in order to protect those at risk from the coronavirus and then incorporate economic and social support to help the people and businesses who need assistance.

View Mayor Jackson’s full plan here. 

View Mayor Jackson’s Facebook Live announcement here.


The City of Cleveland’s Neighborhood Resource and Recreation Centers (NRRCs) serve as a hub of activity and socialization for many of our residents. As a congregate setting that serves many high-risk populations, it is essential that the City takes a systematic approach to reopening our centers in order to maintain the health and safety of all our residents and employees. 

Using the risk assessment tool in the Public Health Principles for a Phased Reopening During COVID-19 developed by Johns Hopkins University as a guide, the City conducted a risk assessment of each of the Division of Recreation and Parks’ facilities, programs and spaces to determine the risk of transmission of the virus based on three dimensions: 1) contact intensity, 2) number of contacts, 3) the degree to which activities can be modified through mitigation measures, as well as additional dimensions identified by the City, 4) feasibility in limiting number of occupants and 5) the ability of the staff to monitor and enforce health and safety measures.

The data gleaned through the risk assessment process provides the City with the information required to make informed decisions pertaining to the reopening of the Neighborhood Resource and Recreation Centers and summer programming. 

The plan outlines the summer programs/offerings and the steps and measures required to reopen the NRRCs on Monday, July 6, 2020. Click here to read the plan.


The Cleveland Airport System is a critical component of our local economy. Like many businesses across the nation, Cleveland Hopkins International Airport has been severely impacted by the coronavirus. Since the onset of the virus, Hopkins has experienced more than a 90 percent reduction in passengers and an 87 percent reduction in flights. This affects overall airport operations as well as the many small businesses – and their employees – who work throughout Cleveland Hopkins International Airport.

The City recently received $46.3 million of CARES Act funding to support the continued safe and efficient operation of Hopkins. This funding will support several programs:

1.     Landing Fee Stabilization ($20.2 million) – Landing fees provide a significant source of revenue that is necessary to effectively and safely operate Hopkins Airport. These revenues have been severely curtailed due to the decline in airport operations. This funding will be used to stabilize the airport’s landing fees to offset revenues from reduced aircraft operations due to air service reductions.

2.     Airport Concessions ($18 million) –– While managed by a firm, the airport’s concessions operation provides significant opportunities to small business owners. To support all of our concessions operations – including these small businesses – we are using $18 million to waive the airport’s minimum annual revenue guarantee from April 1st through July 31st and cover non-airline revenue losses incurred due to the coronavirus. Additionally, we are working with our concessions management firm to provide small businesses access to a $250,000 forgivable loan fund to assist and are assisting with other operating costs including rent relief for four months, business reopening assistance, locally sourced PPE, and social distancing signage.

3.     Airport Working Capital ($8.1 million) – These funds will maintain the airport’s critical working capital, liquidity and financial sustainability.

Airport Announcement Ahead of Memorial Day Weekend

Cleveland Hopkins International Airport (CLE) is preparing its guests for the Memorial Day travel weekend, as demand continues to grow during the Covid-19 pandemic. While passenger numbers remain below the same timeframe last year, numbers have slowly started to climb as the country begins to reopen. Click here to view more about passenger numbers. Passenger safety is important to CLE and we continue to sanitize the airport multiple times daily. Hand sanitizer stations are in place throughout the airport as well. Social distancing markers are on the floor in the checkpoints as well as other line queues within the airport including ticket counters and concessions within the building. Shields have been also placed at a number of counters throughout the airport.

At this time, all CLE on-site parking is free. The off-site Brown Lot is currently closed.

CLE has a Covid-19 page on their website that includes all pertinent information that guests need to know before they travel. Go to for the latest updates. Information includes open concessions and current non-stop flights.

City Excise Tax Payment Extension

The City of Cleveland is extending payment deadlines for the following excise tax returns to alleviate administrative burden for businesses that are facing operational impacts from the coronavirus public health emergency:

  • Admissions tax due April 30, May 30 and June 30
  • Motor Vehicle Lessor (rental car) tax due April 30, May 31 and June 30
  • Parking tax due April 20, May 20 and June 20
  • Transient Occupancy (hotel or lodging) tax due April 30, May 31 and June 30

The Commissioner of the Division of Assessments and Licenses is authorized to extend excise tax (admissions, parking, motor vehicle lessor and transient occupancy) payment deadlines to July 20 in response to the coronavirus pandemic. Federal, state and local governments use various strategies to propose due date relief to businesses through tax guidance and legislation. This proposal extends the April, May and June excise tax payment due dates to July 20 without incurring interest and penalties. The goal is to provide cash flow flexibility to taxpayers that cannot timely pay their excise tax obligation and provide guidance to individual taxpayer(s) through administrative rulings to address issues resulting from the national pandemic on a case by case request including statutory timing deadlines of administrative processes.

Mayor Frank G. Jackson’s Youth Summer Employment Program

The City of Cleveland and Youth Opportunities Unlimited (Y.O.U.) have partnered to create Mayor Frank G. Jackson’s Summer Youth Employment program.  The program was born out of an initiative the Mayor created in an effort to provide economic opportunities for Cleveland youth. Over the years, the program has grown and evolved to offer Cleveland youth, ages 14-19, unique summer employment and learning experiences. Youth who participate in the program leave with new skills and exciting memories. To apply, please visit The deadline has been extended to May 22. Questions? Please contact the Y.O.U at (216) 776-3900.

County, State & Federal Updates and Reminders

Federal, State and Local Tax Deadline Extension Reminder

The Ohio House voted to extend the state’s income tax return deadline to July 15. This is the same date for local and federal taxes. View the bill summary with additional provisions here.


Sign up for CodeRED alerts to receive calls and emails from the administration with important info regarding Coronavirus. To sign up online, visit, get mobile alerts by downloading the CodeRED app via the Apple or Google Play stores. Seniors who need assistance signing up are welcome to call the Department of Aging at 216-664-4383 for periodic phone call messaging.

Previous COVID-19 Updates from the City of Cleveland

Click here to view previous updates.

For more information about COVID-19, visit the following: