City of Cleveland Provides General Updates on Coronavirus (COVID-19) Protocols – Update #80

The City of Cleveland continues to take numerous precautions across multiple departments and divisions amid increasing cases of coronavirus (COVID-19). Below are some important updates. Mayor Frank G. Jackson signed an order on May 26, extending the City’s Proclamation of Civil Emergency through June 30, 2020. Click here to view the order.

Essential services such as Police, Fire, EMS, waste collection and Utilities will remain operational.

31 New Confirmed Cases of Coronavirus in Cleveland

The Cleveland Department of Public Health (CDPH) has been notified of 31 more confirmed test results for coronavirus in residents of the city and no new fatalities. This brings the total to 1,473 confirmed cases in the City of Cleveland and 50 fatalities. The new confirmed cases include males and females whose ages range from under 12 years old to their 80s. CDPH is working to identify close contacts of these residents who would require testing or monitoring for COVID-19 symptoms.

As of today, there are 31,191 confirmed cases and 1,842 fatalities in the State of Ohio. There are more than 1.69 million confirmed cases and 100,047 deaths in the U.S.​

The City of Cleveland COVID-19 Dashboard displays the most recent preliminary data from the Ohio Department of Health about COVID-19 cases, hospitalizations, deaths and recoveries in Cleveland by selected demographics. View the dashboard here. For individuals’ privacy, CDPH will not be releasing any additional demographic info related to COVID-19 cases aside from age range and gender.  

View the Cuyahoga County Department of Public Health’s map of confirmed cases by zip code throughout Cuyahoga County. The County releases an updated map each Friday.

Bulk Pick-Up to Resume in June

The City of Cleveland anticipates it will resume bulk pick-up in June 2020.  The operation had been suspended for the safety of our waste collectors. We expect to announce the June bulk schedule by next week with plans to resume in mid to late June.

Airlines Begin to Return Air Service to CLE

The COVID-19 pandemic is an unprecedented, devastating factor to global, national and local health and economic vitality.  The travel industry has been hit especially hard with enormous demand reductions due to stay at home orders and fears of contracting the virus.  Airlines, cruise lines, hotels, amusement parks and other travel industry providers are announcing massive furloughs and lay-offs.  With the re-start of the United States, State of Ohio and Cleveland area economy, air travel is just beginning to turn the corner and slowly expand.  Cleveland has always been a strong performer for airlines and once again CLE is at the forefront of the comeback.

While Cleveland Hopkins International Airport has recently reported April passenger traffic at historic lows down 96.44% vs. April 2019, it appears the worst may be behind for travelers. The airport has had roughly 20 daily departures recently but that is scheduled to grow to upwards of 40 daily departures in June. 

“We salute all our airlines and appreciate their collective confidence in Cleveland Hopkins International Airport as they continue to serve CLE through this difficult time,” said Airport Director Robert Kennedy. “We especially thank American Airlines, currently providing the most departures who is expected to do so again in June followed closely behind by Southwest Airlines, Frontier Airlines and Delta Air Lines.” 

Nonstop service reinstatements in June include some of our most popular destinations: Las Vegas, Phoenix, Newark, Washington Reagan, Miami, St. Louis, Raleigh/Durham, Myrtle Beach, Charleston, SC, and Norfolk.  More nonstop markets are expected in June and July as Clevelanders makes their travel plans. CLE will be ready with a clean, continuously sanitized airport gateway to get you where you want to go.     

Man Arrested in Connection with 2018 Homicide

On Wednesday May, 27, 2020, at approximately noon, members of the Cleveland Division of Police Homicide Review Task Force arrested Jamal Kukla, 26, for the homicide of Jasmine A. Washington. Washington’s body was discovered at 5920 Engle Ave. along the exterior of Broadway Christian Church on September 17, 2018.

The victim sustained blunt force trauma to her head and face that resulted in multiple fractures. Evidence was collected at the scene that ultimately resulted in this arrest.

The Cleveland Division of Police Homicide Review Task Force includes investigators from the Cleveland Police Homicide Unit as well as the Federal Bureau of Investigation. The institution of this task force and law enforcement partnership allows investigators to continuously devote time and resources toward unsolved cases even as new cases come in. The Cleveland Division of Police remains committed to taking violent offenders off of our streets. Anyone with information regarding criminal activity is urged to contact law enforcement. Anonymous information can be provided via Crimestoppers by calling 216-25-CRIME.

Sustainable Cleveland Virtual Meeting – Wednesday, June 17 4:30 p.m.

Sustainable Cleveland is back and ready for 10 more years! Join us on June 17 at 4:30 p.m. for our first Virtual Quarterly Meeting. At the meeting you will have the opportunity to meet Chief of Sustainability Jason Wood, learn more about the future of Sustainable Cleveland and get updates on current projects and initiatives. The meeting is free and open to the public, but registration is required. Register here.​

City of Cleveland Tree Plan Moves Forward

The City of Cleveland continues to implement its Tree Plan. We have not experienced delays due to coronavirus or staffing.

There are two planting periods – one in the spring and one in the fall. We’re wrapping up the spring planting season and are on pace to plant more than 300 trees. This comes from a mixture of funding sources including the additional $1 million Mayor Frank G. Jackson pledged last year at the Sustainable Cleveland Summit. Overall, we have about $2.5 million dedicated to the Tree Plan this year. This includes long-term planning, removing and replacing existing tree and planting new trees.

Our plan is to plant another 1,500 to 2,000 trees during the fall season. Additionally, the City is preparing to go out to bid to complete a tree inventory that will help as we develop our long-term planting strategy. The inventory will likely include looking at, among other things, location, condition and size of existing trees. The City has done some preliminary work on location identification and will execute the planting process with a focus on equity, putting trees in neighborhoods and areas that have a very low existing canopy and other known issues where trees may be beneficial.

Grab and Go Meals for Youth at Recreation Centers

The City of Cleveland continues to work with its partner, the Children’s Hunger Alliance, to offer grab and go meals outside of the recreation centers. There have been 9,196 meals distributed from when the service began on March 21 through May 23.

Department of Public Utilities Customer Reconnection Updates

While business is operating as normal, the Public Utilities Building is closed to the public.  Cleveland Water (CWD) and Cleveland Public Power (CPP) have temporarily stopped disconnection of residential services for non-payment. Cleveland Water customers should call (216) 664-3130 and Cleveland Public Power customers should call (216) 664-4600 for service restoration.

Cleveland Water Pollution Control (WPC) Customer Service lobby remains open to the public to purchase permits and review maps. The WPC office at 12302 Kirby Ave. is open 8 a.m.-5 p.m., Monday through Friday. Report emergencies 24/7 by calling (216) 664-2513. To date:

  • CPP has reconnected 100 total customers
  • CWD has reconnected 1,253 total customers

Cleveland Water customers can make payments and manage their account at, by calling (216) 664-3130. Questions can be submitted via the inquiry form at CPP customers can make payments and manage their account at Inquiries and questions can be submitted via

Cleveland Water and CPP customers may also use the dropbox located at 1201 Lakeside Ave. Please include name and account number along with payment. Multiple accounts must be on separate checks.

Other Important Reminders

Mayor Jackson Announces Restart CLE

         Mayor Frank G. Jackson has unveiled his strategic plan for the recovery of Cleveland’s economy amid the coronavirus pandemic. As the city began this recovery planning process, it engaged experts from Cleveland State University and local medical institutions and made a deliberate choice to build from a health and medical perspective in order to protect those at risk from the coronavirus and then incorporate economic and social support to help the people and businesses who need assistance.

View Mayor Jackson’s full plan here. 

View Mayor Jackson’s Facebook Live announcement here.


The City of Cleveland’s Neighborhood Resource and Recreation Centers (NRRCs) serve as a hub of activity and socialization for many of our residents. As a congregate setting that serves many high-risk populations, it is essential that the City takes a systematic approach to reopening our centers in order to maintain the health and safety of all our residents and employees. 

Using the risk assessment tool in the Public Health Principles for a Phased Reopening During COVID-19 developed by Johns Hopkins University as a guide, the City conducted a risk assessment of each of the Division of Recreation and Parks’ facilities, programs and spaces to determine the risk of transmission of the virus based on three dimensions: 1) contact intensity, 2) number of contacts, 3) the degree to which activities can be modified through mitigation measures, as well as additional dimensions identified by the City, 4) feasibility in limiting number of occupants and 5) the ability of the staff to monitor and enforce health and safety measures.

The data gleaned through the risk assessment process provides the City with the information required to make informed decisions pertaining to the reopening of the Neighborhood Resource and Recreation Centers and summer programming. 

The plan outlines the summer programs/offerings and the steps and measures required to reopen the NRRCs on Monday, July 6, 2020. Click here to read the plan.

City Excise Tax Payment Extension

The City of Cleveland is extending payment deadlines for the following excise tax returns to alleviate administrative burden for businesses that are facing operational impacts from the coronavirus public health emergency:

  • Admissions tax due April 30, May 30 and June 30
  • Motor Vehicle Lessor (rental car) tax due April 30, May 31 and June 30
  • Parking tax due April 20, May 20 and June 20
  • Transient Occupancy (hotel or lodging) tax due April 30, May 31 and June 30

The Commissioner of the Division of Assessments and Licenses is authorized to extend excise tax (admissions, parking, motor vehicle lessor and transient occupancy) payment deadlines to July 20 in response to the coronavirus pandemic. Federal, state and local governments use various strategies to propose due date relief to businesses through tax guidance and legislation. This proposal extends the April, May and June excise tax payment due dates to July 20 without incurring interest and penalties. The goal is to provide cash flow flexibility to taxpayers that cannot timely pay their excise tax obligation and provide guidance to individual taxpayer(s) through administrative rulings to address issues resulting from the national pandemic on a case by case request including statutory timing deadlines of administrative processes.

County, State & Federal Updates and Reminders

Federal, State and Local Tax Deadline Extension Reminder

The Ohio House voted to extend the state’s income tax return deadline to July 15. This is the same date for local and federal taxes. View the bill summary with additional provisions here.


Sign up for CodeRED alerts to receive calls and emails from the administration with important info regarding Coronavirus. To sign up online, visit, get mobile alerts by downloading the CodeRED app via the Apple or Google Play stores. Seniors who need assistance signing up are welcome to call the Department of Aging at 216-664-4383 for periodic phone call messaging.

Previous COVID-19 Updates from the City of Cleveland

Click here to view previous updates.

For more information about COVID-19, visit the following: