City of Cleveland Provides General Updates on Coronavirus (COVID-19) Protocols – Update #81

The City of Cleveland continues to take numerous precautions across multiple departments and divisions amid increasing cases of coronavirus (COVID-19). Below are some important updates. Mayor Frank G. Jackson signed an order on May 26, extending the City’s Proclamation of Civil Emergency through June 30, 2020. Click here to view the order.

Essential services such as Police, Fire, EMS, waste collection and Utilities will remain operational.

50 New Confirmed Cases of Coronavirus in Cleveland

The Cleveland Department of Public Health (CDPH) has been notified of 50 more confirmed test results for coronavirus in residents of the city and no new fatalities. This brings the total to 1,523 confirmed cases in the City of Cleveland and 50 fatalities. The new confirmed cases include males and females whose ages range from under 20 years old to their 90s. Beginning today, the City of Cleveland will also release the number of probable cases as they become available. Today, CDPH was notified of 14 probable cases. CDPH is working to identify close contacts of these residents who would require testing or monitoring for COVID-19 symptoms.

As of today, there are 31,191 confirmed cases and 1,842 fatalities in the State of Ohio. There are more than 1.69 million confirmed cases and 99,983 deaths in the U.S.​

The City of Cleveland COVID-19 Dashboard displays the most recent preliminary data from the Ohio Department of Health about COVID-19 cases, hospitalizations, deaths and recoveries in Cleveland by selected demographics. View the dashboard here. For individuals’ privacy, CDPH will not be releasing any additional demographic info related to COVID-19 cases aside from age range and gender.  

View the Cuyahoga County Department of Public Health’s map of confirmed cases by zip code throughout Cuyahoga County. The County releases an updated map each Friday.

Cleveland Division of Police Announces Implementation of Police Priority Dispatch System

The Cleveland Division of Police, Bureau of Communication will implement a new Police Priority Dispatch System to better serve the residents of Cleveland in emergency situations.

With this new system, emergency dispatchers will follow nationally recognized standards and research-based protocols to identify life-threatening situations and to safely prioritize calls for response. The protocols guide dispatchers through a series of questions for callers to identify the problems so they can send the correct help.

Emergency dispatchers will also use the questions to provide responders with accurate information so they can more effectively give care once they’re on the scene. Additionally, with the PPDS™emergency dispatchers can provide lifesaving and safety instructions to callers and patients before responders arrive.

The new system includes ProQA® software and/or cardsets, a three-day certification training course for emergency dispatchers, and continual quality improvement (QI) benchmarks and training. All emergency dispatchers who work on the new system are certified by the International Academies of Emergency Dispatch® (IAED) and must recertify every two years, complete 24 hours of continuing dispatch education (CDE) and pass all requirements for IAED recertification.

Proactive QI benchmarks are an important part of the PDS. Use of this system will allow the Bureau of Communication emergency dispatchersto assess the quality of the care they provide their communities, allowing them to make positive adjustments to training and staff in response to these assessments.

Sustainable Cleveland Virtual Meeting – Wednesday, June 17 4:30 p.m.

Sustainable Cleveland is back and ready for 10 more years! Join us on June 17 at 4:30 p.m. for our first Virtual Quarterly Meeting. At the meeting you will have the opportunity to meet Chief of Sustainability Jason Wood, learn more about the future of Sustainable Cleveland and get updates on current projects and initiatives. The meeting is free and open to the public, but registration is required. Register here.​

Department of Public Utilities Customer Reconnection Updates

While business is operating as normal, the Public Utilities Building is closed to the public.  Cleveland Water (CWD) and Cleveland Public Power (CPP) have temporarily stopped disconnection of residential services for non-payment. Cleveland Water customers should call (216) 664-3130 and Cleveland Public Power customers should call (216) 664-4600 for service restoration.

Cleveland Water Pollution Control (WPC) Customer Service lobby remains open to the public to purchase permits and review maps. The WPC office at 12302 Kirby Ave. is open 8 a.m.-5 p.m., Monday through Friday. Report emergencies 24/7 by calling (216) 664-2513. To date:

  • CPP has reconnected 105 total customers
  • CWD has reconnected 1,262 total customers

Cleveland Water customers can make payments and manage their account at myclevelandwater.com, by calling (216) 664-3130. Questions can be submitted via the inquiry form at clevelandwater.com/ask-a-question. CPP customers can make payments and manage their account at cpp.org. Inquiries and questions can be submitted via www.cpp.org/Contact

Cleveland Water and CPP customers may also use the dropbox located at 1201 Lakeside Ave. Please include name and account number along with payment. Multiple accounts must be on separate checks.

Other Important Reminders

Mayor Jackson Announces Restart CLE

         Mayor Frank G. Jackson has unveiled his strategic plan for the recovery of Cleveland’s economy amid the coronavirus pandemic. As the city began this recovery planning process, it engaged experts from Cleveland State University and local medical institutions and made a deliberate choice to build from a health and medical perspective in order to protect those at risk from the coronavirus and then incorporate economic and social support to help the people and businesses who need assistance.

View Mayor Jackson’s full plan here. 

View Mayor Jackson’s Facebook Live announcement here.

NEIGHBORHOOD RESOURCE & RECREATION CENTERS PLAN

The City of Cleveland’s Neighborhood Resource and Recreation Centers (NRRCs) serve as a hub of activity and socialization for many of our residents. As a congregate setting that serves many high-risk populations, it is essential that the City takes a systematic approach to reopening our centers in order to maintain the health and safety of all our residents and employees. 

Using the risk assessment tool in the Public Health Principles for a Phased Reopening During COVID-19 developed by Johns Hopkins University as a guide, the City conducted a risk assessment of each of the Division of Recreation and Parks’ facilities, programs and spaces to determine the risk of transmission of the virus based on three dimensions: 1) contact intensity, 2) number of contacts, 3) the degree to which activities can be modified through mitigation measures, as well as additional dimensions identified by the City, 4) feasibility in limiting number of occupants and 5) the ability of the staff to monitor and enforce health and safety measures.

The data gleaned through the risk assessment process provides the City with the information required to make informed decisions pertaining to the reopening of the Neighborhood Resource and Recreation Centers and summer programming. 

The plan outlines the summer programs/offerings and the steps and measures required to reopen the NRRCs on Monday, July 6, 2020. Click here to read the plan.

City Excise Tax Payment Extension

The City of Cleveland is extending payment deadlines for the following excise tax returns to alleviate administrative burden for businesses that are facing operational impacts from the coronavirus public health emergency:

  • Admissions tax due April 30, May 30 and June 30
  • Motor Vehicle Lessor (rental car) tax due April 30, May 31 and June 30
  • Parking tax due April 20, May 20 and June 20
  • Transient Occupancy (hotel or lodging) tax due April 30, May 31 and June 30

The Commissioner of the Division of Assessments and Licenses is authorized to extend excise tax (admissions, parking, motor vehicle lessor and transient occupancy) payment deadlines to July 20 in response to the coronavirus pandemic. Federal, state and local governments use various strategies to propose due date relief to businesses through tax guidance and legislation. This proposal extends the April, May and June excise tax payment due dates to July 20 without incurring interest and penalties. The goal is to provide cash flow flexibility to taxpayers that cannot timely pay their excise tax obligation and provide guidance to individual taxpayer(s) through administrative rulings to address issues resulting from the national pandemic on a case by case request including statutory timing deadlines of administrative processes.

County, State & Federal Updates and Reminders

Federal, State and Local Tax Deadline Extension Reminder

The Ohio House voted to extend the state’s income tax return deadline to July 15. This is the same date for local and federal taxes. View the bill summary with additional provisions here.

CodeRED

Sign up for CodeRED alerts to receive calls and emails from the administration with important info regarding Coronavirus. To sign up online, visit https://bit.ly/CLECodeRED, get mobile alerts by downloading the CodeRED app via the Apple or Google Play stores. Seniors who need assistance signing up are welcome to call the Department of Aging at 216-664-4383 for periodic phone call messaging.

Previous COVID-19 Updates from the City of Cleveland

Click here to view previous updates.

For more information about COVID-19, visit the following: