City Provides General Updates on Coronavirus (COVID-19) & Safety Protocols – Update #90

The City of Cleveland continues to take numerous precautions across multiple departments and divisions amid increasing cases of coronavirus (COVID-19). Below are some important updates. Mayor Frank G. Jackson signed an order on May 26, extending the City’s Proclamation of Civil Emergency through June 30, 2020. Click here to view the order.

Essential services such as Police, Fire, EMS, waste collection and Utilities will remain operational.

20 New Confirmed Cases of Coronavirus, 3 Deaths in Cleveland

The Cleveland Department of Public Health (CDPH) has been notified of 20 more confirmed test results for coronavirus in residents of the city and three new fatalities. This brings the total to 1,612 confirmed cases in the City of Cleveland and 53 fatalities. The new confirmed cases include males and females whose ages range from under 10 years old to their 90s. The new fatalities include two females and a male whose ages range from their 50s to their 70s. CDPH is working to identify close contacts of these residents who would require testing or monitoring for COVID-19 symptoms.

As of today, there are 33,501 confirmed cases and 1,993 fatalities in the State of Ohio. There are more than 1.8 million confirmed cases and 105,099 deaths in the U.S.

The City of Cleveland COVID-19 Dashboard displays the most recent preliminary data from the Ohio Department of Health about COVID-19 cases, hospitalizations, deaths and recoveries in Cleveland by selected demographics. View the dashboard here. For individuals’ privacy, CDPH will not be releasing any additional demographic info related to COVID-19 cases aside from age range and gender.  

Tele Townhall with Mayor Jackson and Chief Williams

To further discuss concerns residents may have, Mayor Jackson and Chief Williams will participate in a tele townhall on Thursday, June 4 at 5:45 p.m. Residents will have the opportunity to ask questions regarding the COVID-19 pandemic and public safety during the call. To register, visit Once registered, participants will receive a call the day of the event at 5:45 p.m. Be sure to answer the call to participate

Update on May 30, 2020 Demonstration

The Cleveland Division of Police has received numerous inquiries regarding preparedness and deployment during the May 30, 2020 protest in downtown Cleveland. The Division has a plan in place for all planned events which is not provided to the public for tactical reasons. Click here to view the General Police Order on Crowd Management and Protection of Constitutional Rights. Many officers were wearing body worn cameras. Some officers, including those assigned in an undercover capacity during the event were not required to be equipped with body worn cameras.

During the course of the initial disturbance at the Justice Center, some participants became unruly, throwing rocks and bottles at officers and destroying property. The Cleveland Division of Police Incident Commander gave multiple orders to disperse via division issued Amplivox portable sound system. When dispersal orders were ignored and assaults on officers continued, officers deployed munitions including pepper spray. Protestors continued with criminal acts of violence including Aggravated Rioting, and Vandalism, which were countered by police with the use of less lethal means including smoke.

Officers were injured during the course of the day and Police, Fire and EMS vehicles were damaged or destroyed by protestors smashing windows and burning vehicles. The costs to repair or replace these vehicles is still being assessed as are all costs associated with the incident. As we have previously stated, despite the arrestees using local addresses, we believe that many were from outside the State of Ohio. This matter remains under investigation.

Neighborhood Resource & Recreation Centers – Tennis Court Update

The City of Cleveland’s Neighborhood Resource and Recreation Centers (NRRCs) will reopen tennis courts on Tuesday, June 2, 2020. To ensure the health and safety of residents and City employees, outdoor tennis courts will be open for singles games only. Visitors are expected to maintain social distancing by keeping six feet apart. Groups are not permitted to gather or loiter. Appropriate signage will be posted. Click here to read the plan.

Department of Public Utilities Customer Reconnection Updates

While business is operating as normal, the Public Utilities Building is closed to the public.  Cleveland Water (CWD) and Cleveland Public Power (CPP) have temporarily stopped disconnection of residential services for non-payment. Cleveland Water customers should call (216) 664-3130 and Cleveland Public Power customers should call (216) 664-4600 for service restoration.

Cleveland Water Pollution Control (WPC) Customer Service lobby remains open to the public to purchase permits and review maps. The WPC office at 12302 Kirby Ave. is open 8 a.m.-5 p.m., Monday through Friday. Report emergencies 24/7 by calling (216) 664-2513. To date:

  • CPP has reconnected 105 total customers
  • CWD has reconnected 1,279 total customers

Cleveland Water customers can make payments and manage their account at, by calling (216) 664-3130. Questions can be submitted via the inquiry form at CPP customers can make payments and manage their account at Inquiries and questions can be submitted via

Cleveland Water and CPP customers may also use the dropbox located at 1201 Lakeside Ave. Please include name and account number along with payment. Multiple accounts must be on separate checks.

Other Important Reminders

Media & Other Exemptions to Curfew, Traffic Change

In a clarification to the second modification of the Proclamation of Civil Emergency (Civil Unrest), the City of Cleveland has clarified a media exemption to the order. Credentialed media are an exception to the order. Click here to view the modified order.

In addition, the following groups are exempted: credentialed media, residents of the restricted areas, essential medical personnel and essential City personnel.

Traffic restrictions will remain in effect until further notice. All freeway exit ramps into downtown will be closed with the exception of those from I-90 onto Carnegie Avenue and Chester Avenue eastbound, although these may be intermittently closed.  Central Business District road closures as well as those affecting Ohio City can be accessed via the maps here.

Mayor Jackson Announces Restart CLE

         Mayor Frank G. Jackson has unveiled his strategic plan for the recovery of Cleveland’s economy amid the coronavirus pandemic. As the city began this recovery planning process, it engaged experts from Cleveland State University and local medical institutions and made a deliberate choice to build from a health and medical perspective in order to protect those at risk from the coronavirus and then incorporate economic and social support to help the people and businesses who need assistance.

View Mayor Jackson’s full plan here. 

View Mayor Jackson’s Facebook Live announcement here.


The plan outlines the summer programs/offerings and the steps and measures required to reopen the NRRCs on Monday, July 6, 2020. Click here to read the plan.

County, State & Federal Updates and Reminders

Federal, State and Local Tax Deadline Extension Reminder

The Ohio House voted to extend the state’s income tax return deadline to July 15. This is the same date for local and federal taxes. View the bill summary with additional provisions here.


Sign up for CodeRED alerts to receive calls and emails from the administration with important info regarding Coronavirus. To sign up online, visit, get mobile alerts by downloading the CodeRED app via the Apple or Google Play stores. Seniors who need assistance signing up are welcome to call the Department of Aging at 216-664-4383 for periodic phone call messaging.

Previous COVID-19 Updates from the City of Cleveland

Click here to view previous updates.

For more information about COVID-19, visit the following: