City of Cleveland Provides General Updates on Coronavirus & Safety Protocols – Update #99

The City of Cleveland continues to take numerous precautions across multiple departments and divisions amid increasing cases of coronavirus (COVID-19). Below are some important updates. Mayor Frank G. Jackson signed an order on May 26, extending the City’s Proclamation of Civil Emergency through June 30, 2020. Click here to view the order.

Essential services such as Police, Fire, EMS, waste collection and Utilities will remain operational.

17 New Confirmed Coronavirus Cases in Cleveland

The Cleveland Department of Public Health (CDPH) has been notified of 17 more confirmed test results for coronavirus in residents of the city and no new fatalities. This brings the total to 1,763 confirmed cases in the City of Cleveland and 68 fatalities. The new confirmed cases include males and females whose ages range from their 20s to their 80s. Another 18 probable cases were identified bringing the total number of probable cases to 453. CDPH is working to identify their close contacts who would require testing or monitoring for COVID-19 symptoms.

As of today, there are 36,355 confirmed cases and 2,196 fatalities in the State of Ohio. There are more than 1.97 million confirmed cases and 111,751 deaths in the U.S.​​

The City of Cleveland COVID-19 Dashboard displays the most recent preliminary data from the Ohio Department of Health about COVID-19 cases, hospitalizations, deaths and recoveries in Cleveland by selected demographics. View the dashboard here. For individuals’ privacy, CDPH will not be releasing any additional demographic info related to COVID-19 cases aside from age range and gender.  

Airlines Continue to Return Air Service to CLE

Last month Cleveland Hopkins International Airport (CLE) was excited to welcome back much-needed popular destinations. In June and July, that trend will continue as airlines return more service to CLE and add new service.

Service still to be added in June include: Frontier to Las Vegas on June 18, to Phoenix June 23, Southwest to St. Louis on June 14, Spirit to Ft. Lauderdale on June 11, to Dallas/Ft. Worth on June 26.

July reinstatements include:  American toNew York (LGA) on July 7, Spirit to Las Vegas, Los Angeles and Tampa on July 1, Boston and New Orleans on July 2, United to Los Angeles and San Francisco on July 5, Denver, Houston and Orlando on July 6.  

With major Orlando attractions re-opening, CLE will offer significantly increased nonstop service to the Orlando area which is traditionally Cleveland’s top market.  Nonstop flights will operate to both Orlando (MCO) by Frontier, Spirit, United and to Orlando Sanford (SFB) by Allegiant. Frontier and Spirit will both fly Orlando (MCO) twice daily nonstop.

Spirit has also announced their first ever launch of CLE to Newark service on July 1.

“Our airline partners continue to show their confidence in the Cleveland market by returning service for our guests,” said Airport Director Robert Kennedy.  “Spirit adding service they did not have before speaks volumes to the strength of Cleveland.”

Passengers have been responding to the added service. After experiencing the lowest daily throughput on April 21st of 314 outbound passengers, CLE had over 3,700 outbound passengers last Friday. While the numbers are still fluctuating, CLE continues to turn the corner and passenger numbers are slowly climbing and along with it the hopes that the worst is behind us.

The COVID-19 pandemic is an unprecedented, devastating factor to global, national and local health and economic vitality.  The travel industry has been hit especially hard with enormous demand reductions due to stay at home orders and fears of contracting the virus. 

Air service is subject to change based on demand.

Resurfacing Announced for Ward 5

During the week of June 15, 2020 Residential Resurfacing will begin in Ward 5. Advance notice signs will be posted to advise the public of road improvements. The following streets will be resurfaced and completed by the end of July 2020.

·       East 57th Street (Lufkin Avenue to Drake Avenue)

·       East 61st Street (Francis Avenue to Bellford Avenue)

·       East 61st Street (Quincy Avenue to Scovill Avenue)

·       McBride Avenue (East 49th Street to Broadway Avenue)

·       Frazee Avenue (East 49th Street to Dolloff Road)

·       Anson Avenue (East 49th Street & Dolloff Road)

·       Cable Avenue (Broadway Avenue to Adolpha Avenue)

One lane of traffic will be maintained for local traffic for the duration of each project and no detours are expected. Access to all businesses, residences and side streets will be maintained during construction. On-street parking will not be allowed during construction.

2020 Road Resurfacing Project Description:

  • This work represents an investment of $12 million in the City’s Residential Roadways.
  • With the completion of the Pavement Management Study in 2017 and the continued evaluation of the City’s roadway network, the City has a grading system that allows streets in the greatest need of resurfacing to be selected for repair. The City is using the ‘worst first’ approaches for road resurfacing.
  • The City estimates it will resurface approximately 91 residential streets in 2020.
  • The City will also be using the ‘fix-it-first” approach to restore a high pavement condition rating to streets that are in fair condition.
  • The City estimates it will employ this method on 13 residential streets.

Questions? Contact City Administrative Manager, Cherita Anglen at (216) 420-7605.

Pipeline Infrastructure Improvement Update in Wards 11 & 14

On Monday, June 22, 2020, Dominion Energy Ohio’s gas pipeline infrastructure replacement project will begin on the following streets:

  • West 98th  Street – From Walford Avenue to Almira Avenue
  • West 97th Street – From Walford Avenue to Almira Avenue
  • West 95th Street – From Maywood Avenue to Almira Avenue
  • Loretta Avenue – From West 98th Street to West 97th Street
  • Almira Avenue – From West 98th Street to West 94th Street

The improvements include replacing the old steel mainline with a new plastic mainline in the sidewalk area. A work zone will be established which will allow two-way traffic with traffic control personnel present to help direct traffic flow.  Access to adjacent driveways will be maintained throughout construction. All work zones will be removed at the end of each work day.  Work on the project will take place Monday-Friday from 7 a.m. to 5 p.m.

This project is scheduled for completion in July 2020 and completion of restoration by August 2020 

Questions? Contact Matt Lenke – Hill International at (330) 353-7111.

Department of Public Utilities Customer Reconnection Updates

While business is operating as normal, the Public Utilities Building is closed to the public.  Cleveland Water and Cleveland Public Power have temporarily stopped disconnection of residential services for non-payment. Cleveland Water customers should call (216) 664-3130 and Cleveland Public Power customers should call 216-664-4600 for service restoration.

Cleveland Water Pollution Control (WPC) Customer Service lobby remains open to the public to purchase permits and review maps. The WPC office at 12302 Kirby Ave. is open 8 a.m.-5 p.m., Monday through Friday. Report emergencies 24/7 by calling (216) 664-2513. To date:

o   CPP has reconnected 114 total customers

o   CWD has reconnected 1,322 total customers

Cleveland Water customers can make payments and manage their account at, by calling (216) 664-3130. Questions can be submitted via the inquiry form at CPP customers can make payments and manage their account at Inquiries and questions can be submitted via

Cleveland Water and CPP customers may also use the dropbox located at 1201 Lakeside Ave. Please include name and account number along with payment. Multiple accounts must be on separate checks.

Other Important Reminders

Mayor Jackson Announces Restart CLE

         Mayor Frank G. Jackson has unveiled his strategic plan for the recovery of Cleveland’s economy amid the coronavirus pandemic. As the city began this recovery planning process, it engaged experts from Cleveland State University and local medical institutions and made a deliberate choice to build from a health and medical perspective in order to protect those at risk from the coronavirus and then incorporate economic and social support to help the people and businesses who need assistance.

View Mayor Jackson’s full plan here. 

View Mayor Jackson’s Facebook Live announcement here.

City Excise Tax Payment Extension

The City of Cleveland is extending payment deadlines for the following excise tax returns to alleviate administrative burden for businesses that are facing operational impacts from the coronavirus public health emergency:

  • Admissions tax due April 30, May 30 and June 30
  • Motor Vehicle Lessor (rental car) tax due April 30, May 31 and June 30
  • Parking tax due April 20, May 20 and June 20
  • Transient Occupancy (hotel or lodging) tax due April 30, May 31 and June 30

The Commissioner of the Division of Assessments and Licenses is authorized to extend excise tax (admissions, parking, motor vehicle lessor and transient occupancy) payment deadlines to July 20 in response to the coronavirus pandemic. Federal, state and local governments use various strategies to propose due date relief to businesses through tax guidance and legislation. This proposal extends the April, May and June excise tax payment due dates to July 20 without incurring interest and penalties. The goal is to provide cash flow flexibility to taxpayers that cannot timely pay their excise tax obligation and provide guidance to individual taxpayer(s) through administrative rulings to address issues resulting from the national pandemic on a case by case request including statutory timing deadlines of administrative processes.

Reminder: Emergency Working Capital – Impacted Businesses Program

The Emergency Working Capital – Impacted Businesses program will provide an additional $20,000 loan, with up to 50 percent forgivable for investments in personal protective equipment and health and safety measures, to businesses in the restaurants, retail and personal care sectors. The Restoration Working Capital Program will provide loans of up to $100,000 for qualifying businesses with additional capital needs as the businesses prepare to re-open, with no payments due until 2021. Awards will be made when federal funds become available. Click here for more info.

County, State & Federal Updates and Reminders

Federal, State and Local Tax Deadline Extension Reminder

The Ohio House voted to extend the state’s income tax return deadline to July 15. This is the same date for local and federal taxes. View the bill summary with additional provisions here.


Sign up for CodeRED alerts to receive calls and emails from the administration with important info regarding Coronavirus. To sign up online, visit, get mobile alerts by downloading the CodeRED app via the Apple or Google Play stores. Seniors who need assistance signing up are welcome to call the Department of Aging at 216-664-4383 for periodic phone call messaging.

Previous COVID-19 Updates from the City of Cleveland

Click here to view previous updates.

For more information about COVID-19, visit the following: