City of Cleveland Provides General Updates on Coronavirus & Safety Protocols – Update #122

The City of Cleveland continues to take numerous precautions across multiple departments and divisions amid increasing cases of coronavirus (COVID-19). Below are some important updates. Mayor Frank G. Jackson signed an order on June 24, extending the City’s Proclamation of Civil Emergency through July 31, 2020. Click here to view the order.

Essential services such as Police, Fire, EMS, waste collection and Utilities will remain operational.

53 New Confirmed Coronavirus Cases in Cleveland Reported

The Cleveland Department of Public Health (CDPH) has been notified of 53 more confirmed test results for coronavirus in residents of the city and no new fatalities. This brings the total to 2,404 confirmed cases in the City of Cleveland and 75 fatalities. The new confirmed cases include males and females whose ages range from under 1 year old to their 80s. CDPH is working to identify their close contacts who would require testing or monitoring for COVID-19 symptoms.

As of today, there are 49,263 confirmed cases and 2,626 fatalities in the State of Ohio. There are more than 2.65 million confirmed cases and 127,681 deaths in the U.S.​​

The City of Cleveland COVID-19 Dashboard displays the most recent preliminary data from the Ohio Department of Health about COVID-19 cases, hospitalizations, deaths and recoveries in Cleveland by selected demographics. View the dashboard here. For individuals’ privacy, CDPH will not be releasing any additional demographic info related to COVID-19 cases aside from age range and gender.  

City Hall & City Parking Garages Closed July 3

In observance of the Fourth of July holiday, Cleveland City Hall will be closed on July 3. In addition, the Downtown Cleveland Municipal lot and Willard and Gateway garages will also be closed on Friday.

List: Cleveland COVID-19 Testing Sites

Testing for those with COVID-19 symptoms or who have been exposed to someone with COVID-19 is available at the local federally-qualified health centers (FQHCs) below:

Neighborhood Family Practice

o   W. 117 Community Health Center – 11709 Lorain Ave.

o   By appointment only

o   Tests are available regardless of one’s ability to pay

o   Call (216) 281-0872 for information or to schedule an appointment

o   Results are back in one to three days

Care Alliance

o   Central Clinic – 2916 Central Ave.

o   Drive-thru and walk-up testing, by appointment only

o   Tests are free of charge to the patient

o   Call the COVID-19 Nurse Line at (216) 535-9100 and press 6

o   Testing done Mondays, Wednesdays, and Fridays from 11 a.m. to 4 p.m.

o   Results are back in 24 to 48 hours

The Centers

o   East Office – 4400 Euclid Ave.

o   Drive-thru and walk-up testing, by appointment only

o   Tests are free of charge to the patient

o   Call (216) 325-WELL (9355) to talk with an access specialist, be triaged by a nurse, and schedule your telehealth visit with one of our providers for screening for a test

o   Testing takes place on Wednesdays, following a Tuesday telehealth visit (required)

Check out ODH’s website for a map of testing sites:

COVID-19 Rental Assistance Program Applications Now Available

CHN Housing Partners and EDEN, Inc. announced today the details of the COVID-19 Rental Assistance Program funded by the City of Cleveland and Cuyahoga County. The program is designed to help residents of Cleveland and Cuyahoga County who are having difficulty making rental payments due to the economic impact of the pandemic and who meet income eligibility requirements. Those interested can apply at

“More than ever, in this pandemic, home is everyone’s refuge,” said Kevin Nowak, executive director of CHN Housing Partners. “We are grateful to Mayor Jackson and Executive Budish for making this lifeline available for those facing financial hardships due to COVID-19 so they can remain in their homes,” added Nowak. 

Cleveland Mayor Frank G. Jackson’s administration allocated $11.3 million as part of the Mayor’s Restart CLE plan aimed at helping the City’s residents and businesses recover from the adverse effects of the coronavirus pandemic. In addition, County Executive Budish’s administration allocated $6.8 million. The funds are a mix of Community Development Block Grant dollars and dollars from the Coronavirus Relief Fund provided by the CARES Act. 

“The rental assistance program is intended to alleviate the burden on Clevelanders needing assistance as a result of the coronavirus pandemic,” said Mayor Frank G. Jackson. “It is our intent that this assistance helps ease renters’ worries by providing resources during these stressful and uncertain times.”

CHN is the entry point to access rental assistance as well as a broad array of housing, financial counseling and referral resources. Depending on the nature of the financial hardship, Cleveland residents may be referred to EDEN for longer-term assistance.

“EDEN is honored to partner with the City of Cleveland and CHN Housing Partners to administer rental assistance through CARES Act funding,” said Elaine Gimmel, Executive Director, EDEN, Inc. “We know this has been a time of significant stress and uncertainty for many people and our goal is to assist households with needed resources to remain stably housed.”

Eligible households are those earning 120% of Area Median Income or less, which is up to $90,000 in annual income for a family of four.

Eligible applicants will receive up to three months of rental assistance which will be paid directly to the landlord. Priority is given based on criteria such as eviction status, accurate information and complete documentation.

“The pandemic has had a devastating effect on the economy. A census survey from May found that more than 20% of Ohioans did not think they could make their next month’s rent or mortgage payment,” said County Executive Budish. “The County is working to keep businesses afloat, provide job connections to residents and to keep residents in their homes among many other efforts.

We want to keep as many residents in their homes as possible.  We also want to be sure that landlords are able to get the income they expect.”

Residents should go online to in order to apply. They must have specific documentation in order to quality.

Required documents include:

·       Verification of COVID-19 related hardship (loss of income, illness or increased expenses)

·       Photo identification for all adults in the home

·       Social Security cards for all household members

·       Proof of income (tax returns, paystubs or fixed income benefit award letter)

·       Lease agreement

·       Proof of citizenship

·       Copies of utility bills

“I can’t emphasize enough the importance of submitting complete information,” added Nowak. “Due to the expected volume, we cannot process any incomplete applications.”

CHN will also screen applicants for utility assistance programs that may help make their electric, gas and water/sewer bills more affordable. Those who qualify for rental assistance may be required to attend more in-depth financial counseling, provided by CHN, as a condition for rental assistance.

A hotline has been set up to answer questions. That number is 833-377-RENT (7368). No applications can be taken over the phone. Residents are encouraged to apply online at and can be completed with a mobile phone. A paper application can be printed out, completed and emailed to or left in the rental assistance drop box at CHN’s offices located on the first floor of 2999 Payne Ave.

Cleveland Police Issues Reminder Ahead of Fourth of July
As the Fourth of July approaches, the City of Cleveland wants to actively remind the public that not only is celebratory gunfire illegal, it is dangerous. The consequences and risks of celebratory gunfire can be significant and serious.

In any area, but especially in a densely populated urban area like Cleveland, the consequences of celebrating the Fourth of July or any other occasion with a gun can be devastating.  The intention may be a celebratory shot toward the sky, but the consequences of that moment can be disastrous for a neighbor or someone blocks away.

With the cancellation of public fireworks displays, the City of Cleveland would also like to warn the public on the dangers of celebratory fireworks. From 2019 to 2020, the Division of Police has seen a drastic rise in calls for service regarding fireworks disturbing. Fireworks are not only illegal to possess and discharge without a permit, but they can also be hazardous and ignite a fire that could quickly get out of control.

Citizens are reminded to consider pet safety during the holiday weekend.  Animals should never be left unattended in vehicles, especially during the warm weather. Temperatures inside of vehicles can rise very quickly and become fatal for animals left inside. In addition, please be aware that many pets experience high levels of anxiety with the increase in noise from fireworks.  Ensure that pets are well observed and cared for during these times.

Safety forces will be on duty throughout the neighborhoods of the City of Cleveland on the Fourth of July. Police, Fire and Emergency Medical Service personnel will be alert, patrolling and ready, but safety starts at home in your neighborhood.

East 93rd Street to Remain Closed Through Fourth of July Weekend

Until July 6, East 93rd Street will remain closed between Bessemer and Health avenues due to increased interest in the Black Lives Matter mural. The City of Cleveland, Cleveland City Councilman Blaine Griffin and our partners at R.A.K.E. and Graffiti Art teamed up to paint the Black Lives Matter mural on June 20.

Southbound detour:

·              Use Bessemer Westbound to East 88th Street

·              SB on East 88th Street to Union Avenue

·              EB on Union Avenue to East 93rd Street

Northbound detour:

·       Use Union Avenue westbound to East 88th Street

·       Northbound on East 88th Street to Bessemer Avenue

·       Eastbound on Bessemer Avenue to East 93rd Street

No Delay in Waste Collection During Week of Fourth of July

The City of Cleveland Department of Public Works WILL follow normal trash collection schedules for the week of June 29. There will not be a delay in waste collection pick-up due to the upcoming holiday. The City of Cleveland Department of Public Works reminds you that bulk pick-up has been rescheduled for the weeks of June 29, July 6 and July 13. Residents should follow regular bulk pick-up guidelines. We appreciate residents’ patience as we adjust our plans to keep our workers safe through the coronavirus pandemic.

For further information regarding waste collection, please call the Division of Waste Collection at (216) 664-3711 or visit​

Department of Public Utilities Customer Reconnection Updates

While business is operating as normal, the Public Utilities Building is closed to the public.  Cleveland Water and Cleveland Public Power have temporarily stopped disconnection of residential services for non-payment. Cleveland Water customers should call (216) 664-3130 and Cleveland Public Power customers should call (216) 664-4600 for service restoration.

Cleveland Water Pollution Control (WPC) Customer Service lobby remains open to the public to purchase permits and review maps. The WPC office at 12302 Kirby Ave. is open 8 a.m.-5 p.m., Monday through Friday. Report emergencies 24/7 by calling (216) 664-2513. To date:

·       CPP has reconnected 126 total customers

·       CWD has reconnected 1,526 total customers

Cleveland Water customers can make payments and manage their account at or by calling (216) 664-3130. Questions can be submitted via the inquiry form at CPP customers can make payments and manage their account at Inquiries and questions can be submitted via

Cleveland Water and CPP customers may also use the dropbox located at 1201 Lakeside Ave. Please include name and account number along with payment. Multiple accounts must be on separate checks.

Other Important Reminders

West Side Market Fourth of July Hours Update

The West Side Market will be closed on Saturday, July 4 in observance of the holiday. The Market will be open on the following days during the week of June 29:

  • Monday, June 29 from 7 a.m. – 4 p.m.
  • Wednesday, July 1 from 7 a.m. – 4 p.m.
  • Thursday, July 2 from 8 a.m. – 4 p.m.
  • Friday, July 3from 7 a.m. – 6 p.m.
  • Sunday, July 5 from 10 a.m. – 4 p.m.

Mayor Jackson Announces Restart CLE

         Mayor Frank G. Jackson has unveiled his strategic plan for the recovery of Cleveland’s economy amid the coronavirus pandemic. As the city began this recovery planning process, it engaged experts from Cleveland State University and local medical institutions and made a deliberate choice to build from a health and medical perspective in order to protect those at risk from the coronavirus and then incorporate economic and social support to help the people and businesses who need assistance.

View Mayor Jackson’s full plan here. 

View Mayor Jackson’s Facebook Live announcement here.


The City of Cleveland’s Neighborhood Resource and Recreation Centers (NRRCs) serve as a hub of activity and socialization for many of our residents. As a congregate setting that serves many high-risk populations, it is essential that the City takes a systematic approach to reopening our centers in order to maintain the health and safety of all our residents and employees. 

Using the risk assessment tool in the Public Health Principles for a Phased Reopening During COVID-19 developed by Johns Hopkins University as a guide, the City conducted a risk assessment of each of the Division of Recreation and Parks’ facilities, programs and spaces to determine the risk of transmission of the virus based on three dimensions: 1) contact intensity, 2) number of contacts, 3) the degree to which activities can be modified through mitigation measures, as well as additional dimensions identified by the City, 4) feasibility in limiting number of occupants and 5) the ability of the staff to monitor and enforce health and safety measures.

The data gleaned through the risk assessment process provides the City with the information required to make informed decisions pertaining to the reopening of the Neighborhood Resource and Recreation Centers and summer programming. 

The plan outlines the summer programs/offerings and the steps and measures required to reopen the NRRCs on Monday, July 6, 2020. Click here to read the plan.

Cleveland Transformation Alliance Meetings

The Cleveland Transformation Alliance Committee will be hosting its Charter Review Committee meeting and its Cleveland Plan Progress Committee meeting over the next two weeks. Both meetings will be held via Microsoft Teams. For more information on these meetings, please visit The complete details for each meeting are as follows:

Charter Review Committee

Thursday, July 2

2:30 – 3:30 p.m.

Meeting via Microsoft Teams

+1 216-815-0098   United States, Cleveland (Toll)

Conference ID: 837 398 593#

Cleveland Plan Progress Committee

Wednesday, July 8

3:30 – 4:30 p.m.

Meeting via Microsoft Teams

+1 216-815-0098   United States, Cleveland (Toll)

Conference ID: 880 281 810#

Modified Bulk Pick-Up Schedule 

Bulk pick-up has been rescheduled for the weeks of June 22, June 29, July 6 and July 13. Residents should follow regular bulk pick-up guidelines. We appreciate residents’ patience as we adjust our plans to keep our workers safe through the coronavirus pandemic. As a reminder, residents are permitted to up to three bulk items on tree lawns. More info on proper disposal:

o   Residents may leave out for collection items such as appliances, tables, chairs, mattresses, box springs, couches and furniture.

o   All mattresses, box springs and cloth furniture must be wrapped in plastic.

o   In addition to the three items, residents may leave out up to four tires.

o   The city does not accept construction material.

o   Boxes and bags are not bulk items.

City of Cleveland Now Accepting Applications for Recovery Response Fund

On Thursday, June 11, Mayor Jackson announced a grant program available for businesses impacted by the civil unrest of May 30, 2020.  The City of Cleveland has been engaged with Cuyahoga County, the Greater Cleveland Partnership, Downtown Cleveland Alliance (DCA) and the Cleveland Foundation to provide assistance to re-opening businesses and developed a one-stop application. Impacted businesses looking for financial assistance should apply through DCA at the following link: Impacted businesses throughout the City are encouraged to apply.

County, State & Federal Updates and Reminders

Federal, State and Local Tax Deadline Extension Reminder

The Ohio House voted to extend the state’s income tax return deadline to July 15. This is the same date for local and federal taxes. View the bill summary with additional provisions here.


Sign up for CodeRED alerts to receive calls and emails from the administration with important info regarding Coronavirus. To sign up online, visit, get mobile alerts by downloading the CodeRED app via the Apple or Google Play stores. Seniors who need assistance signing up are welcome to call the Department of Aging at 216-664-4383 for periodic phone call messaging.

Previous COVID-19 Updates from the City of Cleveland

Click here to view previous updates.

For more information about COVID-19, visit the following: