City of Cleveland Provides General Updates on Coronavirus & Safety Protocols – Update #126

The City of Cleveland continues to take numerous precautions across multiple departments and divisions amid increasing cases of coronavirus (COVID-19). Below are some important updates. Mayor Frank G. Jackson signed an order on June 24, extending the City’s Proclamation of Civil Emergency through July 31, 2020. The order was amended to include a mask mandate on July 3. Click here to view the order.

Essential services such as Police, Fire, EMS, waste collection and Utilities will remain operational.

67 New Confirmed Coronavirus Cases Reported in Cleveland

The Cleveland Department of Public Health (CDPH) has been notified of 67 more confirmed test results for coronavirus in residents of the city and no new fatalities. This brings the total to 2,704 confirmed cases in the City of Cleveland and 77 fatalities. The new confirmed cases include males and females whose ages range from under 1 year old to their 70s. An additional seven probable cases were also identified. CDPH is working to identify their close contacts who would require testing or monitoring for COVID-19 symptoms.

As of today, there are 54,232 confirmed cases and 2,677 fatalities in the State of Ohio. There are more than 2.91 million confirmed cases and 130,101 deaths in the U.S.​​

The City of Cleveland COVID-19 Dashboard displays the most recent preliminary data from the Ohio Department of Health about COVID-19 cases, hospitalizations, deaths and recoveries in Cleveland by selected demographics. View the dashboard here. For individuals’ privacy, CDPH will not be releasing any additional demographic info related to COVID-19 cases aside from age range and gender. 

Statement from Mayor Frank G. Jackson, Director of Public Safety Karrie Howard and Police Chief Calvin D. Williams on Violence over Fourth of July Weekend

“Gun violence and violent crime are on the rise. This holiday weekend specifically, the city of Cleveland has seen a large number of incidents involving shootings and tragically, three people killed. There is no excuse for this violent activity and police are actively pursuing the perpetrators. We remind citizens to do their part. If you see something, say something. Anyone with crime tips is asked to call police. Anonymous information can be provided via Crime Stoppers by calling 216-25-CRIME.”

City of Cleveland to Hold Media Briefing Tuesday

Mayor Frank G. Jackson will hold a media briefing on July 7 at 1 p.m. via teleconference regarding the violence in the City over the Fourth of July holiday weekend. Public Safety Director Karrie Howard and Chief of Police Calvin Williams will also be available to take questions.

Please note, this conference line is The media briefing will also be livestreamed on our Facebook page at

Audio from the Mayor’s last tele press conference, in which he took questions regarding the City’s mask mandate, is available by clicking here.

CDPH to Receive 46,000 Masks to Distribute to Cleveland Residents

The City of Cleveland’s  Department of Public Health received 46,000 face coverings via partnerships with Until We Do It, Inc. and University Hospitals of Cleveland’s Office of Community Impact, Equity, Diversity and Inclusion (CEDI), Office of Government and Community Relations. 

The goal is to provide face coverings for residents, particular for vulnerable groups in Cleveland: our seniors, persons with chronic health conditions and those who have limited capacity to practice life-saving prevention as members of the essential workforce, persons who live in dense housing or in multigenerational homes and minorities. Until We Do It, Inc., donated a total of 36,000 face-coverings and University Hospitals donated 10,000 toward the effort.

Until We Do It is a non-profit organization founded by native Clevelander Kene Anoliefo, which mobilizes to care for vulnerable populations.

Until We Do It has distributed over 500,000 masks, including over 100,000 to Native American tribes on reservations in the Southwest, 100,000 to rural Alabama, and over 100,000 to help protect all those marching against racial inequity in cities like Chicago, Washington D.C., Houston and Atlanta. 

University Hospitals Cleveland Medical Center’s CEDI program is responsible for supporting, promoting, and implementing programs that maintain an inclusive, equitable, and diverse environment that provides culturally relevant patient care. CEDI implements and coordinates programming, consistent with the UH mission and vision: “To Heal. To Teach. To Discover.” As it continues in “Advancing the Science of Health and the Art of Compassion.”

City Reproductive Health Clinics Reopening

The Cleveland Department of Public Health will fully reopen its reproductive health clinics at both J. Glen Smith (11100 St. Clair Ave) and Thomas F. McCafferty (4242 Lorain Ave) health centers. 

The J. Glen Smith Health Center (216-664-7095) will be open during the following days and times:

  • Monday: 8 a.m. to 4:30 p.m.
  • Tuesday: 12 p.m. to 8 p.m.
  • Wednesday through Friday: 8 a.m. to 4:30 p.m.
    • (Closed from 12 p.m. to 4:30 p.m. on the third Wednesday of each month)
  • Second Saturday of each month:  8 a.m. to 12 p.m.
    • The Thomas F. McCafferty Health Center (216-664-6603) will be open during the following days and times:
  • Monday through Wednesday and Friday: 8 a.m. to 4:30 p.m.
    • (Closed from 12 p.m. to 4:30 p.m. on the third Wednesday of each month)
  • Thursday: 12 p.m. to 8 p.m. 
  • First Saturday of each month: 8 a.m. to 12 p.m.

Patients are urged to call to make an appointment prior to coming to the health center and will be required to call from outside the building when they arrive to be let in. All patients will be screened for COVID-19 symptoms prior to entry into the building.

Immunization clinics are offering immunizations by appointment only on the following days:

  • J. Glen Smith Health Center 
    • Tuesday: 9 a.m. to 12 p.m.
    • Call 216-664-2704 for an appointment 
  • Thomas F. McCafferty Health Center
    • Wednesday: 9 a.m. to 12 p.m. 
    • Call 216-664-3528 for an appointment

Department of Public Utilities Customer Reconnection Updates

While business is operating as normal, the Public Utilities Building is closed to the public.  Cleveland Water and Cleveland Public Power have temporarily stopped disconnection of residential services for non-payment. Cleveland Water customers should call (216) 664-3130 and Cleveland Public Power customers should call (216) 664-4600 for service restoration.

Cleveland Water Pollution Control (WPC) Customer Service lobby remains open to the public to purchase permits and review maps. The WPC office at 12302 Kirby Ave. is open 8 a.m.-5 p.m., Monday through Friday. Report emergencies 24/7 by calling (216) 664-2513. To date:

  • CPP has reconnected 126 total customers
    • CWD has reconnected 1,535 total customers

Cleveland Water customers can make payments and manage their account at or by calling (216) 664-3130. Questions can be submitted via the inquiry form at CPP customers can make payments and manage their account at Inquiries and questions can be submitted via

Cleveland Water and CPP customers may also use the dropbox located at 1201 Lakeside Ave. Please include name and account number along with payment. Multiple accounts must be on separate checks.

Other Important Reminders

Mayor Jackson Announces Restart CLE

         Mayor Jackson has unveiled his strategic plan for the recovery of Cleveland’s economy amid the coronavirus pandemic. As the city began this recovery planning process, it engaged experts from Cleveland State University and local medical institutions and made a deliberate choice to build from a health and medical perspective in order to protect those at risk from the coronavirus and then incorporate economic and social support to help the people and businesses who need assistance.

View Mayor Jackson’s full plan here. 

View Mayor Jackson’s Facebook Live announcement here.

List: Cleveland COVID-19 Testing Sites

Testing for those with COVID-19 symptoms or who have been exposed to someone with COVID-19 is available at the local federally-qualified health centers (FQHCs) below:

Neighborhood Family Practice

  • W. 117 Community Health Center – 11709 Lorain Ave.
    • By appointment only
    • Tests are available regardless of one’s ability to pay
    • Call (216) 281-0872 for information or to schedule an appointment
    • Results are back in one to three days

Care Alliance

  • Central Clinic – 2916 Central Ave.
  • Drive-thru and walk-up testing, by appointment only
  • Tests are free of charge to the patient
  • Call the COVID-19 Nurse Line at (216) 535-9100 and press 6
  • Testing done Mondays, Wednesdays, and Fridays from 11 a.m. to 4 p.m.
  • Results are back in 24 to 48 hours

The Centers

  • East Office – 4400 Euclid Ave.
  • Drive-thru and walk-up testing, by appointment only
  • Tests are free of charge to the patient
  • Call (216) 325-WELL (9355) to talk with an access specialist, be triaged by a nurse, and schedule your telehealth visit with one of our providers for screening for a test
  • Testing takes place on Wednesdays, following a Tuesday telehealth visit (required)

Check out ODH’s website for a map of testing sites:

COVID-19 Rental Assistance Program Applications Now Available

CHN Housing Partners and EDEN, Inc. announced today the details of the COVID-19 Rental Assistance Program funded by the City of Cleveland and Cuyahoga County. The program is designed to help residents of Cleveland and Cuyahoga County who are having difficulty making rental payments due to the economic impact of the pandemic and who meet income eligibility requirements. Those interested can apply at

“More than ever, in this pandemic, home is everyone’s refuge,” said Kevin Nowak, executive director of CHN Housing Partners. “We are grateful to Mayor Jackson and Executive Budish for making this lifeline available for those facing financial hardships due to COVID-19 so they can remain in their homes,” added Nowak. 

Cleveland Mayor Frank G. Jackson’s administration allocated $11.3 million as part of the Mayor’s Restart CLE plan aimed at helping the City’s residents and businesses recover from the adverse effects of the coronavirus pandemic. In addition, County Executive Budish’s administration allocated $6.8 million. The funds are a mix of Community Development Block Grant dollars and dollars from the Coronavirus Relief Fund provided by the CARES Act. 

“The rental assistance program is intended to alleviate the burden on Clevelanders needing assistance as a result of the coronavirus pandemic,” said Mayor Frank G. Jackson. “It is our intent that this assistance helps ease renters’ worries by providing resources during these stressful and uncertain times.”

CHN is the entry point to access rental assistance as well as a broad array of housing, financial counseling and referral resources. Depending on the nature of the financial hardship, Cleveland residents may be referred to EDEN for longer-term assistance.

Eligible households are those earning 120 percent of Area Median Income or less, which is up to $90,000 in annual income for a family of four.

Eligible applicants will receive up to three months of rental assistance which will be paid directly to the landlord. Priority is given based on criteria such as eviction status, accurate information and complete documentation.

Residents should go online to in order to apply. They must have specific documentation in order to quality.

Required documents include:

  • Verification of COVID-19 related hardship (loss of income, illness or increased expenses)
  • Photo identification for all adults in the home
  • Social Security cards for all household members
  • Proof of income (tax returns, paystubs or fixed income benefit award letter)
  • Lease agreement
  • Proof of citizenship
  • Copies of utility bills

CHN will also screen applicants for utility assistance programs that may help make their electric, gas and water/sewer bills more affordable. Those who qualify for rental assistance may be required to attend more in-depth financial counseling, provided by CHN, as a condition for rental assistance.

A hotline has been set up to answer questions. That number is 833-377-RENT (7368). No applications can be taken over the phone. Residents are encouraged to apply online at and can be completed with a mobile phone. A paper application can be printed out, completed and emailed to or left in the rental assistance drop box at CHN’s offices located on the first floor of 2999 Payne Ave.

Cleveland Transformation Alliance Meetings

The Cleveland Transformation Alliance Committee will be hosting its Charter Review Committee meeting and its Cleveland Plan Progress Committee meeting over the next two weeks. Both meetings will be held via Microsoft Teams. For more information on these meetings, please visit The complete details for each meeting are as follows:

Cleveland Plan Progress Committee

Wednesday, July 8

3:30 – 4:30 p.m.

Meeting via Microsoft Teams

+1 216-815-0098   United States, Cleveland (Toll)

Conference ID: 880 281 810#

Modified Bulk Pick-Up Schedule 

Bulk pick-up has been rescheduled for the weeks of July 6 and July 13. Residents should follow regular bulk pick-up guidelines. We appreciate residents’ patience as we adjust our plans to keep our workers safe through the coronavirus pandemic. As a reminder, residents are permitted to up to three bulk items on tree lawns. More info on on proper disposal:

o   Residents may leave out for collection items such as appliances, tables, chairs, mattresses, box springs, couches and furniture.

o   All mattresses, box springs and cloth furniture must be wrapped in plastic.

o   In addition to the three items, residents may leave out up to four tires.

o   The city does not accept construction material.

o   Boxes and bags are not bulk items.

City of Cleveland Now Accepting Applications for Recovery Response Fund

On Thursday, June 11, Mayor Jackson announced a grant program available for businesses impacted by the civil unrest of May 30, 2020.  The City of Cleveland has been engaged with Cuyahoga County, the Greater Cleveland Partnership, Downtown Cleveland Alliance (DCA) and the Cleveland Foundation to provide assistance to re-opening businesses and developed a one-stop application. Impacted businesses looking for financial assistance should apply through DCA at the following link: Impacted businesses throughout the City are encouraged to apply.

County, State & Federal Updates and Reminders

Federal, State and Local Tax Deadline Extension Reminder

The Ohio House voted to extend the state’s income tax return deadline to July 15. This is the same date for local and federal taxes. View the bill summary with additional provisions here.


Sign up for CodeRED alerts to receive calls and emails from the administration with important info regarding Coronavirus. To sign up online, visit, get mobile alerts by downloading the CodeRED app via the Apple or Google Play stores. Seniors who need assistance signing up are welcome to call the Department of Aging at 216-664-4383 for periodic phone call messaging.

Previous COVID-19 Updates from the City of Cleveland

Click here to view previous updates.

For more information about COVID-19, visit the following: