City of Cleveland Provides General Updates on Coronavirus & Safety – Update #151

The City of Cleveland continues to take numerous precautions across multiple departments and divisions amid increasing cases of coronavirus (COVID-19). Below are some important updates. Mayor Frank G. Jackson signed an order on July 29 extending the City’s Proclamation of Civil Emergency through August 31, 2020. The order was amended to include a mask mandate on July 3. Click here to view the order.

Essential services such as Police, Fire, EMS, waste collection and Utilities will remain operational.

24 New Confirmed Coronavirus Cases Reported in Cleveland

The Cleveland Department of Public Health (CDPH) has been notified of 24 more confirmed cases coronavirus in city residents and no new fatalities. This brings the total to 4,312 confirmed cases in the City of Cleveland and 84 fatalities. The new confirmed cases include males and females whose ages range from their 20s to their 90s. CDPH is working to identify their close contacts who would require testing or monitoring for COVID-19 symptoms. One previously reported case was transferred as it was determined the individual was not a Cleveland resident.

As of today, there are 88,134 confirmed cases and 3,261 fatalities in the State of Ohio. There are more than 4.69 million confirmed cases and 155,165 deaths in the U.S.​​​​​​​​

Reminder: The City of Cleveland will disseminate Saturday and Sunday COVID-19 numbers on its Facebook and Twitter pages when they become available.

The City of Cleveland COVID-19 Dashboard displays the most recent preliminary data from the Ohio Department of Health about COVID-19 cases, hospitalizations, deaths and recoveries in Cleveland by selected demographics. View the dashboard here. For individuals’ privacy, CDPH will not be releasing any additional demographic info related to COVID-19 cases aside from age range and gender. 

Calls Regarding COVID-19 Complaints
With the passage in July by Cleveland City Council of an ordinance authorizing penalties for non-compliance with Mayor Jackson’s mask mandate, enforcement is now in effect.

There are two numbers Clevelanders should call regarding non-compliance:

  • Business complaints: CDPH hotline at (216) 857-7165
  • Individual or private residence complaints: Cleveland Police non-emergency line at (216) 621-1234

Cleveland City Council recently approved the mandatory use of masks in public spaces as well as certain penalties for individuals and businesses that do not comply. On July 3, Mayor Jackson signed an amended order mandating the use of masks in public in the City of Cleveland to slow the spread of the highly contagious coronavirus. This includes mandatory use in bars, restaurants, shared office settings, rideshares and other shared spaces.

Citations may be issued with fines for the following:

  • Any business or person violating the mask or safe-seating order (which maintains social distancing of at least six feet between patrons) is subject to civil penalties in accordance with Ordinance No. 556-2020, specifically chapters 602 and 236.
  • Any business in the City of Cleveland with an employee who becomes ill with the coronavirus is required to immediately disinfect and sanitize the premises. Following a warning, they may be subject to a civil penalty of $1,000 for the first offense and a civil penalty of $3,000 for each subsequent violation.

Department of Public Utilities Customer Reconnection Updates

While business is operating as normal, the Public Utilities Building is closed to the public. Cleveland Water and Cleveland Public Power have temporarily stopped disconnection of residential services for non-payment. Cleveland Water customers should call (216) 664-3130 and Cleveland Public Power customers should call (216) 664-4600 for service restoration.

Cleveland Water Pollution Control (WPC) Customer Service lobby remains open to the public to purchase permits and review maps. The WPC office at 12302 Kirby Ave. is open 8 a.m.-5 p.m., Monday through Friday. Report emergencies 24/7 by calling (216) 664-2513. To date:

  • CPP has reconnected 136 total customers
    • CWD has reconnected 1,748 total customers

Cleveland Water customers can make payments and manage their account at myclevelandwater.com or by calling (216) 664-3130. Questions can be submitted via the inquiry form at clevelandwater.com/ask-a-question. CPP customers can make payments and manage their account at cpp.org. Inquiries and questions can be submitted via www.cpp.org/Contact

Cleveland Water and CPP customers may also use the dropbox located at 1201 Lakeside Ave. Please include name and account number along with payment. Multiple accounts must be on separate checks.

Other Important Reminders

Mayor Jackson Announces Restart CLE

         Mayor Jackson has unveiled his strategic plan for the recovery of Cleveland’s economy amid the coronavirus pandemic. As the city began this recovery planning process, it engaged experts from Cleveland State University and local medical institutions and made a deliberate choice to build from a health and medical perspective in order to protect those at risk from the coronavirus and then incorporate economic and social support to help the people and businesses who need assistance.

View Mayor Jackson’s full plan here. 

View Mayor Jackson’s Facebook Live announcement here.

Upcoming Cleveland Transformation Alliance Meetings

The Cleveland Transformation Alliance Committee (CTA) will be hosting their Cleveland Plan Progress Committee meeting and CTA Board meeting over the next 6 weeks. Meetings will be held via Zoom or Microsoft Teams. For more information on these meetings, please visit http://www.myCLEschool.org. The details for each meeting are as follows:

Cleveland Plan Progress Committee: Wednesday, August 5 at 3:30 p.m.

Meeting via Microsoft Teams

+1 216-815-0098 United States, Cleveland (Toll)

Conference ID: 685 369 975#

Cleveland Transformation Alliance Board Meeting: Monday, August 17 at 5:30 p.m.

Meeting via Zoom

Meeting ID: 957 6640 6178

Password: 690222

Join via phone +1-312-626-6799

The West Side Market Announces New Hours of Operation

Effective August 3, 2020, the West Side Market will be open Mondays, Wednesdays and Fridays from 8 a.m. to 5 p.m., Saturdays from 7 a.m. to 5 p.m. and Sundays from 10 a.m. to 4 p.m.

List: Cleveland COVID-19 Testing Sites

Testing for those with COVID-19 symptoms or who have been exposed to someone with COVID-19 is available at the local federally-qualified health centers (FQHCs) below:

Neighborhood Family Practice

  • W. 117 Community Health Center – 11709 Lorain Ave.
    • By appointment only
    • Tests are available regardless of one’s ability to pay
    • Call (216) 281-0872 for information or to schedule an appointment
    • Results are back in one to three days

Care Alliance

  • Central Clinic – 2916 Central Ave.
  • Drive-thru and walk-up testing, by appointment only
  • Tests are free of charge to the patient
  • Call the COVID-19 Nurse Line at (216) 535-9100 and press 6
  • Testing done Mondays, Wednesdays, and Fridays from 11 a.m. to 4 p.m.
  • Results are back in 24 to 48 hours

The Centers

  • East Office – 4400 Euclid Ave.
  • Drive-thru and walk-up testing, by appointment only
  • Tests are free of charge to the patient
  • Call (216) 325-WELL (9355) to talk with an access specialist, be triaged by a nurse, and schedule your telehealth visit with one of our providers for screening for a test
  • Testing takes place on Wednesdays, following a Tuesday telehealth visit (required)

Check out ODH’s website for a map of testing sites: https://coronavirus.ohio.gov/wps/portal/gov/covid-19/testing-ch-centers/

County, State & Federal Updates and Reminders

CodeRED

Sign up for CodeRED alerts to receive calls and emails from the administration with important info regarding Coronavirus. To sign up online, visit https://bit.ly/CLECodeRED, get mobile alerts by downloading the CodeRED app via the Apple or Google Play stores. Seniors who need assistance signing up are welcome to call the Department of Aging at 216-664-4383 for periodic phone call messaging.

Previous COVID-19 Updates from the City of Cleveland

Click here to view previous updates.

For more information about COVID-19, visit the following: