City of Cleveland Provides General Updates on Coronavirus & Safety – Update #168

The City of Cleveland continues to take numerous precautions across multiple departments and divisions amid increasing cases of coronavirus (COVID-19). Below are some important updates. Mayor Frank G. Jackson signed an order on August 20 extending the City’s Proclamation of Civil Emergency through Sept. 30, 2020. Click here to view the order.

Essential services such as Police, Fire, EMS, waste collection and Utilities will remain operational.

27 New Confirmed Coronavirus, 5 fatalities Cases Reported in Cleveland

The Cleveland Department of Public Health (CDPH) has been notified of 27 more confirmed cases of coronavirus in city residents and five new fatalities. This brings the total to 4,896 confirmed cases in the City of Cleveland and 123 fatalities. The new confirmed cases include males and females whose ages range from under 20 years old to their 80s. The new confirmed fatalities include males and females whose ages range from their 60s to their 90s.  CDPH is working to identify their close contacts who would require testing or monitoring for COVID-19 symptoms.

As of today, there are 111,331 confirmed cases and 3,761 fatalities in the State of Ohio. There are more than 5.8 million confirmed cases and 179,235 deaths in the U.S.

Reminder: The City of Cleveland will disseminate Saturday and Sunday COVID-19 numbers on its Facebook and Twitter pages when they become available.

The City of Cleveland COVID-19 Dashboard displays the most recent preliminary data from the Ohio Department of Health about COVID-19 cases, hospitalizations, deaths and recoveries in Cleveland by selected demographics. View the dashboard here. For individuals’ privacy, CDPH will not be releasing any additional demographic info related to COVID-19 cases aside from age range and gender. 

Mayor Jackson Holds Tele Town Hall to Discuss COVID-19 and Public Safety

Mayor Jackson held a tele town hall on Aug. 26 to engage with Clevelanders about the coronavirus and public safety. He was joined by Police Chief Calvin Williams. During the 1.5 hour event Mayor Jackson and Chief Williams took questions from Cleveland residents about social gathering restrictions, the mask mandate and public safety efforts. 

You can listen to audio from the tele town hall at on Facebook at www.facebook.com/cityofcleveland

City of Cleveland Utility Services Update                                                                               The City of Cleveland, Department of Public Utilities, in accordance with Mayor Frank Jackson’s Declaration of Civil Emergency has continued with the policy suspending termination of service for non-payment.  However, this policy is continually being monitored with great concern and awareness of the financial difficulties and other vulnerabilities many of our customers are facing due to the pandemic.

At an appropriate point in time, Cleveland Water’s and Cleveland Public Power’s suspension of service disconnections for non-payment will be ending and our regular process for collections and disconnection of delinquent accounts will resume.

If your account is currently past due, we want to ensure you are aware that disconnections will be resuming and offer our assistance.

Cleveland Water

We offer multiple ways to make fee-free payments:

  • Online at my.clevelandwater.com
  • By calling 216-446-6834 or 216-664-3130
  • Using the dropbox located at 1201 Lakeside Ave.

If you have any questions about your account status, please contact CWD Customer Service at 216-664-3130, Monday through Friday, 7:30 a.m. to 5:30 p.m.

Cleveland Public Power

We offer multiple ways to make fee-free payments:

  • Online at cpp.org
  • By calling 216-664-4600 or 216-420-8000
  • Using the dropbox located at 1201 Lakeside Ave.

If you have any questions about your account status, please contact CPP Customer Service at 216-664-4600, Monday through Friday, 7:30 a.m. to 5:30 p.m.

Department of Public Utilities Customer Reconnection Updates

While business is operating as normal, the Public Utilities Building is closed to the public. Cleveland Water and Cleveland Public Power have temporarily stopped disconnection of residential services for non-payment. Cleveland Water customers should call (216) 664-3130 and Cleveland Public Power customers should call (216) 664-4600 for service restoration.

Cleveland Water Pollution Control (WPC) Customer Service lobby remains open to the public to purchase permits and review maps. The WPC office at 12302 Kirby Ave. is open 8 a.m.-5 p.m., Monday through Friday. Report emergencies 24/7 by calling (216) 664-2513. To date:

  • CPP has reconnected 136 total customers
    • CWD has reconnected 1,967 total customers

Upcoming Cleveland Transformation Alliance Meetings

The Cleveland Transformation Alliance Committee (CTA) will be hosting several public meetings over the next 4 weeks. Meetings will be held via Zoom or Microsoft Teams. For more information on these meetings, please visit http://www.myCLEschool.org. The details for each meeting are as follows:

Executive Committee: Monday, August 31 at 5:00 p.m.

Meeting via Zoom

Meeting ID: 961 7575 8525

Passcode: 400946

Join via phone:+1 646 558 8656

Communications and Engagement Committee: Tuesday, September 1 at 3:00 p.m.

Meeting Via Microsoft Teams

Phone: +1 216-815-0098  

Conference ID: 992 908 88#

Cleveland Plan Progress Committee:  Wednesday, September 9 at 3:30 p.m.

Meeting Via Microsoft Teams

Phone:  +1 216-815-0098  

Conference ID: 316 551 284#

Governance Committee: Monday, September 14 at 11:00 a.m.

Meeting Via Microsoft Teams

Phone: +1 216-815-0098  

Conference ID: 610 362 995#

Cleveland Transformation Alliance Board Meeting: Monday, September 21 at 5:30 p.m.

Meeting Via Zoom

Meeting ID: 976 4039 2726

Passcode: 690222

Join Via phone: +16465588656

Find your local number: https://zoom.us/u/aAmb93VCZ

Save the Date for Mayor Jackson’s Virtual State of the City Address

Please save the date for Mayor Frank G. Jackson’s 2020 State of the City on Oct. 8. In adherence to safe social distancing guidelines, the event will be held virtually via social media and phone call. The Mayor is expected to touch on an array of topics ranging from the effects of the pandemic to public safety to various City projects and initiatives as well as his vision to continue to move Cleveland forward. Stay tuned for more details.

Calls Regarding COVID-19 Complaints
With the passage by Cleveland City Council of an ordinance authorizing penalties for non-compliance with Mayor Jackson’s mask mandate, enforcement is now in effect.

There are two numbers Clevelanders should call regarding non-compliance:

  • Business complaints: CDPH hotline at (216) 857-7165
  • Individual or private residence complaints: Cleveland Police non-emergency line at (216) 621-1234

Cleveland City Council recently approved the mandatory use of masks in public spaces as well as certain penalties for individuals and businesses that do not comply. On July 3, Mayor Jackson signed an amended order mandating the use of masks in public in the City of Cleveland to slow the spread of the highly contagious coronavirus. This includes mandatory use in bars, restaurants, shared office settings, rideshares and other shared spaces.

Citations may be issued with fines for the following:

  • Any business or person violating the mask or safe-seating order (which maintains social distancing of at least six feet between patrons) is subject to civil penalties in accordance with Ordinance No. 556-2020, specifically chapters 602 and 236.
  • Any business in the City of Cleveland with an employee who becomes ill with the coronavirus is required to immediately disinfect and sanitize the premises. Following a warning, they may be subject to a civil penalty of $1,000 for the first offense and a civil penalty of $3,000 for each subsequent violation.

City of Cleveland Seeks Applicant for Civilian Police Review Board

The City of Cleveland is looking for a qualified applicant to fill a vacant seat on the Civilian Police Review Board. The selected applicant would be appointed to complete a four-year-term that runs through Aug. 8, 2024.

Requirements: Persons applying to fill a vacancy on the CPRB cannot be employed currently as a law enforcement officer and cannot be a current or former employee of the Cleveland Division of Police. Also, such persons cannot be currently employed by the City of Cleveland or any public agency having a connection with the City of Cleveland including county agencies and community development corporations. The candidate for this vacant position must be a Cleveland resident.

To apply, please submit a resume with work history and a cover letter to Tracy Anderson, Government & International Affairs Manager, Boards & Legislative Liaison, at TAnderson@city.cleveland.oh.us by Sept. 14, 2020.

REMINDER: Bulk Pick-Up Resumes Regular Schedule

Bulk pick-up has now returned to its regular schedule. Bulk pick-up will be conducted on the first full week of each month on residents’ regular collection day.Residents should follow regular bulk pick-up guidelines.

As a reminder, residents are permitted to up to three bulk items on tree lawns. More info on proper disposal:

  • Residents may leave out for collection items such as appliances, tables, chairs, mattress box springs, couches and furniture.
  • All mattresses, box springs and cloth furniture must be wrapped in plastic.
  • In addition to the three items, residents may leave out up to four tires.
  • The City does not accept construction material.
  • Boxes and loose bags are not bulk items. ​
  • Carpet must be cut and rolled into 3-foot long pieces and must not exceed 40 pounds.

The Division of Waste also reminds residents of the following waste regulations:

  • Only waste in officially issued City carts will be accepted and loose trash or bags outside City roll carts will not be accepted
  • The following will be not be accepted in or outside of roll carts: construction materials, paints, hazardous waste, bricks, dirt, concrete, cinder blocks, auto parts, loose metal items, medical waste or fluorescent tubes
  • Do not place hot charcoal ashes in roll carts

Other Important Reminders

Mayor Jackson Announces Restart CLE

         Mayor Jackson has unveiled his strategic plan for the recovery of Cleveland’s economy amid the coronavirus pandemic. As the city began this recovery planning process, it engaged experts from Cleveland State University and local medical institutions and made a deliberate choice to build from a health and medical perspective in order to protect those at risk from the coronavirus and then incorporate economic and social support to help the people and businesses who need assistance.

View Mayor Jackson’s full plan here. 

View Mayor Jackson’s Facebook Live announcement here.

List: Cleveland COVID-19 Testing Sites

Testing for those with COVID-19 symptoms or who have been exposed to someone with COVID-19 is available at the local federally-qualified health centers (FQHCs) below:

Neighborhood Family Practice

  • W. 117 Community Health Center – 11709 Lorain Ave.
    • By appointment only
    • Tests are available regardless of one’s ability to pay
    • Call (216) 281-0872 for information or to schedule an appointment
    • Results are back in one to three days

Care Alliance

  • Central Clinic – 2916 Central Ave.
  • Drive-thru and walk-up testing, by appointment only
  • Tests are free of charge to the patient
  • Call the COVID-19 Nurse Line at (216) 535-9100 and press 6
  • Testing done Mondays, Wednesdays, and Fridays from 11 a.m. to 4 p.m.
  • Results are back in 24 to 48 hours

The Centers

  • East Office – 4400 Euclid Ave.
  • Drive-thru and walk-up testing, by appointment only
  • Tests are free of charge to the patient
  • Call (216) 325-WELL (9355) to talk with an access specialist, be triaged by a nurse, and schedule your telehealth visit with one of our providers for screening for a test
  • Testing takes place on Wednesdays, following a Tuesday telehealth visit (required)

Check out ODH’s website for a map of testing sites: https://coronavirus.ohio.gov/wps/portal/gov/covid-19/testing-ch-centers/

County, State & Federal Updates and Reminders

CodeRED

Sign up for CodeRED alerts to receive calls and emails with important info regarding the coronavirus. To sign up online, visit https://bit.ly/CLECodeRED, get mobile alerts by downloading the CodeRED app via the Apple or Google Play stores. Seniors who need assistance signing up are welcome to call the Department of Aging at (216) 664-4383 for periodic phone call messaging.

Previous COVID-19 Updates from the City of Cleveland

Click here to view previous updates.

For more information about COVID-19, visit the following: