City of Cleveland News Updates – #394

The City of Cleveland today made the following announcements:

Mayor Jackson Addresses Delta Variant of COVID-19 in Video Message to Clevelanders

On July 28, 2021, Mayor Frank G. Jackson recorded a video message to Cleveland residents, urging them to stay safe amid the spread of the Delta variant of COVID-19, and to get vaccinated to protect themselves against the virus. To view Mayor Jackson’s video message, click here.

Cleveland Encourages Residents to Apply for the Ohio Department of Development Summer Crisis Program

The Ohio Department of Development has announced its 2021 Summer Crisis Program, which provides eligible households with a one-time benefit to assist with electric utility bills, central air conditioning repairs, and air conditioning unit and/or fan purchases. View a video on this program.

Household income must be at or below 175% of the Federal Poverty Guidelines and households must have at least one additional eligibility criteria listed below:

  • A household member who is age 60 or older.
  • A household member has a documented medical condition verified by a licensed medical professional who is qualified under Ohio law to write prescriptions.
  • A household member that was diagnosed with COVID-19 in the last 12 months. In this case you may provide a written statement as proof of medical diagnosis.
  • Percentage of Income Payment Plan Plus (commonly known as PIPP) customers are eligible for assistance towards their default PIPP payment, first PIPP payment, central air conditioning repairs, or may receive an air conditioning unit and/or fan.
  • A household’s electric utility has a disconnect notice, has been shut off, or new electric service is being established for the household. These households may also receive an air conditioning unit and/or fan or central air conditioning repairs, if the household can maintain electric service for 30 days.

Income Guidelines

The household income must be at or below 175% of the 2020 federal poverty guidelines. That means for a 1 person household their yearly income must be at or below $22,540. For a 2 person household, the income limit is $30,485.

As the household size increases, the income limit increases. See other household sizes below:

3 persons                  $38,430

4 persons                  $46,375

5 persons                  $54,320

6 persons                  $62,265

7 persons                  $70,210

8 persons                  $78,155

This year the program will be open July 1 – September 30, 2021. The maximum benefit amounts for the 2021 program are: $500 for customers of regulated utilities and $800 for customers of unregulated utilities (municipal utilities or cooperatives). Air conditioning units and/or fans may only be provided to eligible customers who have not received an air conditioning unit or fan in the last three years.

New this year: The utility assistance benefit is separate from the additional benefit. Households may receive the maximum utility assistance benefit towards their electric bill and still receive an additional benefit (including a central air conditioner repair, air conditioner unit, and/or fan).

Summer Crisis appointments should be scheduled with the local energy assistance provider.

In our community, these energy assistance office appointments are coordinated by CHN Housing Partners and Step Forward.   Due to COVID-19, these appointments will be conducted over the phone. An appointment with the local energy assistance office can be made by calling 216-350-8008 or online at

The Cleveland Department of Aging also has a staff member who assists seniors and adults with disabilities in determining eligibility and applying for the Summer Crisis Program. If you are a senior and have questions about the Summer Crisis Program or the Regular HEAP program, call the Department of Aging at 216-664-2833.